Your #1 Mechanic in Salem, Oregon make appointment
At Real Tech Auto & Truck Repair, we pride ourselves on being a top-notch mechanic in Salem, Oregon. Our experienced and well-trained technicians are equipped to tackle any problem your vehicle might be facing. Whether you need your brakes repaired, transmission inspected, or oil changed, we offer a wide range of services to get your vehicle running smoothly and safely.
Our Values
At Real Tech Auto & Truck Repair, we are committed to treating every customer with fairness, respect, and the highest level of service quality. We achieve this by employing ASE-Certified technicians, who undergo ongoing training to ensure they are up-to-date with the latest technology and techniques. We also invest in the latest equipment to guarantee quick and efficient repairs.
Our Services
We offer a comprehensive range of services to cater to your vehicle's specific needs. From routine maintenance to extensive repairs, we have got you covered. Our services include:
- Oil Changes & Scheduled Maintenance: Regular servicing is essential to keep your vehicle running smoothly. Our technicians can help you design a custom maintenance plan to keep your vehicle in peak condition.
- Diesel, Gas, & Hybrid Repair: Whether your vehicle runs on diesel, gas, or hybrid power, we've got you covered. Our ASE-certified technicians use state-of-the-art computer systems to diagnose and repair any issues.
- Brake Services: Brake system maintenance is crucial for your vehicle's safety. We offer repair and replacement services for brake pads, hydraulics, and rotors.
What Our Customers Say
Don't just take our word for it - our customers rave about our services. Here's what they have to say:
- "5-star operation for me! He doesn't lie and tells you like it is, and is one of the best, if not the best, auto repair shop I've ever had the pleasure of doing business with. Thank you!" - Shelley Sugden
- "Fast and honest. Cleanest shop I've ever seen. A place you can trust to have your car repaired." - Richard Pinkerton
- "Doug and Jim went above and beyond to get my bus back to me so I didn't miss any time/days of work. Myself and my business couldn't be more thankful for their wonderful customer service, friendliness, and timeliness in this. From start to finish, they were great!" - Jennifer Kazmar
Our Facility
Located at 2590 Cherry Ave NE, Salem, OR 97301, we are easily accessible and offer a clean and comfortable waiting area with WiFi, coffee, and bottled water. We are open Monday through Friday from 8:00am to 5:30pm and can be reached at (503) 378-7976.
Contact Us
We're dedicated to providing you with the highest level of service and ensuring your complete satisfaction. If you have any questions or concerns, don't hesitate to contact us. We're always here to help you and your vehicle.
Positive Reviews
The majority of reviewers praised Real Tech Auto for their trustworthiness, honesty, and professional service. Many customers appreciated the shop's willingness to explain the repair process and provide detailed estimates. Some reviewers mentioned the shop's fairness and affordability, noting that they didn't feel taken advantage of. The shop's owner, Doug, was frequently mentioned as being honest, friendly, and going above and beyond to ensure customer satisfaction.
Negative Reviews
A few reviewers had negative experiences with Real Tech Auto, citing issues with communication, hidden costs, and perceived dishonesty. One reviewer felt misled about the warranty on aftermarket parts, while another customer was unhappy with the shop's failure to provide a friendly greeting and clear communication about their brake job. Another reviewer felt ripped off by the shop's high labor costs and alleged dishonesty.
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