Your Auto Repair Solution!
Established in 1957, Ell-Bern Automotive has proudly served the Boston, MA community with honest and reliable auto repair and tire services. We're a family-run business driven by a commitment to exceptional customer service and meticulous craftsmanship.
What sets us apart?
- Experienced and ASE-certified technicians: Our team has decades of experience working on all makes and models, ensuring you get the highest quality repairs.
- Honesty and integrity: We believe in open communication and transparency, providing clear explanations and upfront estimates.
- Personalized attention: We treat every vehicle as our own, meticulously inspecting each one before and after repairs.
- Competitive prices: We offer fair and affordable rates, and we frequently run specials and promotions.
General Repairs
- Air conditioning repair and replacement
- Air filter changes
- Alignments and tire balancing
- Alternator and electrical system repair
- Brake service and repair, including ABS diagnostics
- Engine diagnostics and repair
- Cooling system repair
- Transmission repair and replacement
- Collision repair
- Mass vehicle inspections
Tire Services
- Tire sales and installation
- Tire rotations and balancing
- Flat tire repair and replacement
- Computerized wheel alignment
Additional Services
- Computer scanning and diagnostics
- Electrical repair
- Fluid changes
- Emission testing and repair
More than just repairs, we also offer
- Free courtesy shuttle service
- Convenient online appointment scheduling
- Comprehensive repair guarantees
- Honest and trustworthy advice
Our Promise
At Ell-Bern Automotive, we're dedicated to getting you back on the road safely and efficiently. We are confident that our expertise, genuine customer service, and fair prices will make you choose us for all your automotive needs.
Summary of Reviews
Ell-Bern Automotive Reviews
Overall Experience
The majority of customers have had positive experiences at Ell-Bern Automotive, with many praising the quick and efficient service, friendly and professional staff, and competitive pricing.
Payment Methods
Some customers have noted that the business only accepts cash, which may be inconvenient for those without access to cash. However, there is an ATM available on the premises for those who need to withdraw cash.
Communication and Transparency
A few customers have expressed frustration with the lack of communication and transparency. Some reported difficulty getting itemized receipts and feeling pressured to pay upfront for services. One customer was treated abrasively when asking for a simple cleaning service.
Quality of Work
While some customers have praised the quality of the work, others have reported issues with the quality of service, including poor cleaning and unprofessional behavior by staff.
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