Your Trusted Auto Repair Shop
At 611 Transmission & Auto Repair, we pride ourselves on being a trusted and reliable one-stop-shop for all your auto repair needs. Our state-of-the-art facility is located in Stroudsburg, Pennsylvania, and we serve East Stroudsburg, Mt Pocono, Tannersville, Wind Gap, Saylorsburg, Brodheadsville, Bangor, Nazareth, and more. We are passionate about providing top-quality auto repair services for all makes and models of vehicles.
Your Trusted Auto Repair Shop
We understand that your vehicle is a vital part of your daily routine, and you need it to be running smoothly and safely on the road. That's why we offer reliable and trustworthy service that you can count on, every time you visit our shop. Our team of experienced mechanics is dedicated to ensuring that your vehicle is running at its best, and we take pride in our ability to diagnose and repair complex problems.
Expert Auto Repair Services
From routine maintenance to major repairs, our expert technicians are equipped to handle all types of issues. We offer a comprehensive range of services, including oil changes, brake repairs, transmission services, and more. Our transmission experts are certified to repair and replace transmissions from major manufacturers, and we offer manufacturer- approved warranties.
Convenient Availability
We understand that life can be busy, which is why we offer convenient availability to fit your schedule. We are open six days a week and offer same-day service for many repairs. We also offer a rebate on towing with any major service to help you save even more.
One-Stop Auto Repair Shop
At 611 Transmission & Auto Repair, we are proud to be your one-stop-shop for all of your auto repair needs. From routine maintenance to major repairs, our team has the expertise and experience to get you back on the road quickly and safely. We offer a range of services, including diagnostic multipoint checks, transmission services, brake repairs, and more.
Professional Auto Repair Services
Our professional technicians have the expertise and training to diagnose and repair complex problems. We offer a comprehensive range of services, including:
- Routine maintenance and tune-ups
- Oil changes and filter changes
- Brake repairs and brake pad replacements
- Transmission repairs and replacements
- Suspension and driveaxle services
- Wheel alignment and balance
- Tire rotation and replacement
- Battery testing and replacement
- Belts and hoses replacement
- Vehicle inspections
Special Offers and Promotions
We offer competitive pricing and special promotions to help you save money on your vehicle maintenance and repairs. Ask about our special offers and promotions today!
Issues with Repairs and Customer Service
Many customers have expressed frustration with the repair services provided by 611 Transmission & Auto Repair. Some common issues include misdiagnosis, overcharging, and poor communication. For instance, one customer experienced an antifreeze leak and was told that their brakes were "a little tight" without being informed that a critical air hose was not attached, which affected the brake functionality. Another customer was overcharged for an oil change and tire rotation, and when they pointed out the mistake, the issue was not resolved.
Unprofessionalism and Lack of Pride
Some customers have expressed disappointment with the professionalism and attention to detail of the mechanics. One customer found greasy fingerprints on their car's door after an oil change, indicating a lack of pride in the work done. Another customer was frustrated with the unprofessionalism of the staff, who were late to open the shop and did not follow up on promised quotes.
Positive Experiences
On the other hand, some customers have had positive experiences with 611 Transmission & Auto Repair. They have praised the friendly and informative service, prompt repairs, and competitive pricing. For example, one customer was impressed with the quick diagnosis and repair of their car's issue, and another customer appreciated the honesty and explanations provided by the mechanic.
