To take the stress out of auto repair, one car at a time.
Welcome to Virginia Tire & Auto, your one-stop-shop for all your automotive needs. We are a family-owned business that has been serving the Northern Virginia community for over 45 years. Our mission is to provide unmatched service, combining the best automotive service with the best customer service in the industry. We are dedicated to taking the stress out of auto repair, so you can live your life without worrying about your vehicle's maintenance.
Our Services
At Virginia Tire & Auto, we offer a comprehensive range of services to keep your vehicle running smoothly. Our tire services include shopping tires, alignments, tire repair, tire rotation, TPMS services, and wheel balancing. We carry top-brand tires and offer a 110% tire price guarantee, ensuring you get the best value for your money.
Preventative maintenance is crucial to keeping your vehicle in top shape. Our preventative maintenance services include oil changes, VA safety & emissions inspections, battery services, belts & hoses, pre-purchase car inspections, and scheduled maintenance. We want to ensure your vehicle is always safe and reliable.
If your vehicle needs repair, our expert technicians can handle any job. We offer vehicle diagnostic services, air conditioning & heating services, brake services, engine repair, exhaust system services, fuel system services, steering & suspension services, and transmission services. We use state-of-the-art equipment and specialized training for our mechanics and service advisors, ensuring your vehicle receives the best care possible.
In addition to our automotive services, we offer unique extras like roadside assistance coverage, a comfortable waiting area with free Wi-Fi and fresh coffee, and a curated tire collection. We are committed to providing an exceptional car care experience from start to finish.
Our Technicians
Our technicians are the best in the industry, holding over 380 ASE certifications. They are dedicated to doing the job right the first time, ensuring your vehicle is safe and reliable. We are proud of our team's expertise and commitment to excellence, and we know you'll be impressed too.
Our Commitment to the Community
At Virginia Tire & Auto, we are committed to giving back to the community that has supported us for over 45 years. We are proud to honor all veterans and military personnel for Military Appreciation Month, offering 10% off labor with a military ID at checkout. We are dedicated to serving those who have served our country.
Conclusion
Thank you for considering Virginia Tire & Auto for your automotive needs. We are confident that our expert technicians, unique extras, and commitment to excellence set us apart from the competition. We look forward to serving you and your vehicle for many years to come.
Overall Experience
The reviews are mixed, with some customers having a positive experience and others having a negative experience.
Positive Experiences
Friendly and Professional Service
Some customers have reported receiving friendly and professional service from the staff, including quick and easy online scheduling and helpful customer service agents.
Accurate Diagnostics and Repair
One customer reported that the staff accurately diagnosed and repaired their vehicle's issue, which was not related to the battery as initially thought.
Handling of Misunderstandings
Another customer appreciated how the manager handled a misunderstanding and provided explanations and facts to clarify the issues.
Quick and Reasonable Service
Several customers reported receiving quick and reasonable service, including completion of work within a reasonable timeframe and excellent communication throughout the process.
Negative Experiences
Poor Repair Work
Some customers reported poor repair work, including a hose not being properly fitted, tire not being properly put on, and other issues with repairs.
Lack of Trust
These experiences led to a lack of trust in the mechanics and a decision not to return to the shop.
Poor Communication
One customer reported that the manager did not follow through on a promise to call them back, and another customer was not informed that their appointment could not be honored despite making it 10 hours in advance.
Inconsistent Service
Some customers reported inconsistent service, including issues with forgotten tasks, such as resetting the oil indicator, and poor workmanship leading to additional repairs.
