Trust our expertise to breathe new life into your vehicle!
Here at General Auto Service Center, we have been servicing the automotive repair, tire, and wheel needs of those in the Coral Springs, FL area since we first opened our doors. Our full-service auto repair facility is located at 11690 Wiles Rd. in Coral Springs, FL, where our showroom offers a full line of competitively priced consumer tires from the industry's best tire brands, like MICHELIN, Hankook, and General.
Our Services
Our ASE-certified mechanics are trained to accurately diagnose automotive issues the first time. We offer a wide range of services, including tire sales and installation, auto repairs, wheel alignment, and more. Whether you need a routine oil change, brake repair, or transmission fluid flush, we're here to help. Our team is dedicated to providing exceptional customer service and ensuring that your vehicle is running smoothly and safely.
Our Tire Brands
We carry a wide selection of tires from top brands, including General Tires, Michelin Tires, Hankook Tires, BFGoodrich Tires, Bridgestone Tires, Continental Tires, Cooper Tires, Dunlop Tires, Falken Tires, Goodyear Tires, Kelly Tires, Kumho Tires, Nexen Tires, Pirelli Tires, and Yokohama Tires. Whether you're looking for passenger car, performance, or light truck or SUV tires, we've got you covered.
Our Commitment to You
At General Auto Service Center, our goal is to focus on customer service. We understand that your vehicle is an important investment, and we're committed to helping you protect it. Our well-trained staff is dedicated to providing personalized service and ensuring that you receive the best possible care for your vehicle. Whether you're in need of routine maintenance or repairs, we're here to help.
Convenience and Amenities
We understand that your time is valuable, which is why we offer a range of convenient amenities to make your experience with us as smooth as possible. Take advantage of our free shuttle service or enjoy free wireless Internet while you wait. We're open Monday through Friday from 7:30 AM - 5:30 PM and Saturday from 8:00 AM - 2:00 PM to accommodate your busy schedule.
About Our Team
Our team is comprised of experienced and ASE-certified mechanics who are dedicated to providing exceptional service. We're proud to be a part of the Coral Springs, FL community and look forward to serving you.
Shop Reputation
The reviews for this auto shop are overwhelmingly negative, with several customers expressing frustration and disappointment with their experiences. One reviewer, Issac Ramos, reports being ignored and having to wait 15 minutes for his car to be returned after leaving his work keys at the shop. Another reviewer, Christopher Dibble, describes being treated rudely by a mechanic who smelled like trash and looked disheveled. Doreen Smith shares a similar experience, noting that the shop staff seemed uncaring and unprofessional.
Mechanical Issues and Misdiagnosis
Several reviewers mention mechanical issues with their vehicles, including trouble with the cooling system, ignition, and radio. However, the shop staff seem to be more interested in generating revenue than fixing the problems. Doreen Smith reports being told she needed a tune-up, only to have the same issue persist after the work was completed. Alberto Urdaneta's wife was told to simply refill the gas tank to fix a cooling issue, only to be charged $150 and later discover that the real problem was a simple hose replacement.
Customer Service
The reviews highlight a serious lack of customer service at this shop. Reviewers describe being yelled at, ignored, and treated with disrespect. The shop's seeming indifference to customer concerns is a major issue. Additionally, some reviewers feel that the shop is more interested in generating revenue than in providing honest and reliable service.
Exceptional Reviews
In contrast, several reviewers have had positive experiences with this shop. These reviewers praise the shop's reasonable prices, quick turnaround times, and honest business practices. They mention that the staff is friendly, knowledgeable, and willing to go above and beyond to resolve issues.
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