Transforming your journey, one vehicle at a time.
At Capital Car Care, we understand the importance of providing exceptional automotive services to our valuable customers. With years of experience in the industry, our team of skilled technicians is committed to providing top-notch services to keep your vehicle running smoothly and efficiently. Located in Jackson, Mississippi, we pride ourselves on our excellence in automotive repair, maintenance, and tire services.
Our Services
At Capital Car Care, we offer a wide range of services to cater to your automotive needs. Our services include:
Tire Services
- Tire sales and installation
- Tire rotation
- Tire balancing
- Tire pressure monitoring system (TPMS)
- And much more!
Automotive Repair Services
- Brake repairs
- Air conditioning repair
- Alternator replacement
- Engine repair
- Transmission repair
- And more!
Maintenance Services
- Oil changes
- Air filter replacements
- Alignment services
- Belts replacements
- Fluid checks
- And more!
Why Choose Capital Car Care?
At Capital Car Care, we pride ourselves on our commitment to providing exceptional customer service, top-notch technicians, and a wide range of services to cater to our customers' needs. Our state-of-the-art equipment and modern facilities ensure that we stay ahead of the curve when it comes to the latest technology and techniques.
Schedule an Appointment Today!
Visit us today and experience the difference that sets us apart from the rest. Our dedicated team is ready to assist you in keeping your vehicle running smoothly and efficiently. Contact us today to schedule an appointment or simply to learn more about our services.
Problems with Customer Service and Quality of Work
The reviews highlight numerous issues with the business, including poor customer service and subpar quality of work. Multiple complaints were made about the staff being short, defensive, and unprofessional, leading to a negative experience for customers.
Difficulty with Communication
Communication issues were also a major concern, with several customers complaining that they were not listened to, were kept waiting for extended periods, and were not kept informed about the status of their repairs. This lack of transparency and accountability led to further mistrust and frustration among customers.
Poor Quality of Work
The reviews also indicate that the business has a history of producing shoddy work, with some customers experiencing recurring issues with their vehicles after repairs. This includes problems with mechanical issues, electrical systems, and even damage to vehicles during the repair process.
Unprofessional Behavior
Several reviewers reported unprofessional behavior from staff members, including condescending attitudes, belittling comments, and a general lack of concern for customer needs. This behavior not only led to negative reviews but also damaged the business's reputation.
