At Troy's Tranys & Auto Repair, we take pride in providing honest and reliable automotive care to the people of Emporia and surrounding areas. Our team of experienced technicians are ASE-certified and equipped with the latest automotive technology to handle all your repair and maintenance needs, from routine tune-ups to complex transmission repairs and brake replacements.
What sets us apart?
- Honest & Professional Care: We believe in open communication and transparency with our customers. We will clearly explain the issue, provide estimated repairs, and obtain your authorization before proceeding.
- Complete Service: From routine maintenance to complex repairs, we handle it all. Our services include everything from oil changes and tune-ups to engine repairs, transmission replacements, and electrical diagnostics.
- Quality & Expertise: Our technicians are highly skilled and undergo continuous training to stay ahead of the curve in automotive technology.
- Customer Satisfaction: Your satisfaction is our top priority. We are committed to providing excellent customer service and ensuring your complete satisfaction with our work.
Preventative Care & Maintenance
- Oil changes and lubrication services
- Tire rotations and balancing
- Battery testing and replacement
- Belts & hoses inspection and replacement
- Fluids top-up and inspection
Diagnostic & Repair Services
- Engine diagnostics and repair
- Transmission repair & replacement
- Brake repair & inspection
- Electrical system repair & diagnosis
- Cooling system repair & maintenance
Additional Services
- Air conditioning & heating repair
- Suspension repair & replacement
- Alignment & balancing
- Vehicle inspection & diagnostics
We proudly serve a wide range of vehicles, including
- Domestic and foreign cars
- Light trucks
- SUVs
- Classics and collector cars
Customer Service and Communication
The majority of reviewers praised the shop's customer service, stating that the front staff was knowledgeable, helpful, and professional. Several reviewers appreciated the shop's ability to quickly diagnose and repair their vehicles, often going above and beyond to ensure customer satisfaction.
Repair Quality and Timeliness
Many reviewers were satisfied with the quality of repairs, stating that their vehicles were fixed correctly and in a timely manner. Some reviewers mentioned that they were able to get their vehicles repaired quickly, often within a day or less, which was a significant relief for those who were stranded or had long distances to travel.
Transmission Repair
Several reviewers specifically mentioned that they had their transmissions repaired at the shop, and were satisfied with the work done.
Concerns and Issues
However, a few reviewers expressed dissatisfaction with their experiences, citing issues with the quality of repairs, long wait times, and poor customer service.
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