Your vehicle is in excellent hands at Mike's Garage LLC. Learn More
A Trusted Partner for Quality Auto Care in Blacksburg, VA
South Main Auto Service has been serving the New River Valley for over {Years of experience} years, providing reliable and comprehensive automotive repairs and maintenance services. We are an independently owned and operated business by a Blacksburg resident and Virginia Tech alumnus, and our team of highly trained technicians and service advisers are dedicated to delivering exceptional customer service and honest repairs.
General Repairs
- Brake repairs and inspections
- Engine diagnostics and repairs
- Transmission repairs and services
- Oil changes and fluid changes
- Belt and hose replacements
- Electrical and electronic diagnostics and repairs
- Air conditioning and heating repair
- Wheel alignment and balancing
Specialized Services
- Tires and wheels
- Computerized diagnostics and scanning
- Performance upgrades and modifications
- Suspension and alignment services
Expert Care for All Vehicles
We proudly service all makes and models of vehicles, including:
- Cars
- Trucks
- SUVs
- Luxury vehicles
Customer-Focused Approach
At South Main Auto Service, we believe in building lasting relationships with our customers. We take the time to understand your needs and provide personalized recommendations. Our clear and concise estimates ensure you are aware of all costs before any work is performed.
Community Involvement
We are proud to support the Blacksburg community through various initiatives and sponsorships.
Schedule Your Appointment Today
Contact us today to schedule an appointment for your vehicle. We look forward to helping you keep your car or truck running smoothly and safely.
Overview of South Main Auto Reviews
Positive Aspects
- Friendly and efficient staff
- Excellent communication and follow-up
- Fair pricing and value for money
- Convenient services such as courtesy shuttle and drop-off/pick-up
- Trustworthy and honest business practices
Negative Aspects
- Overpricing and pushing for unnecessary repairs
- Poor customer service and unresponsive management
- Failure to listen to customer concerns and complaints
Common Themes
- Friendliness and Efficiency: Many reviewers praised the staff's friendliness and efficiency, stating that they felt comfortable and taken care of during their visit.
- Communication and Follow-up: Several reviewers highlighted the excellent communication and follow-up from the staff, including keeping them informed about the status of their vehicle and checking in after the service.
- Value for Money: Multiple reviewers felt that the pricing was fair and reasonable, with some even commenting that it was lower than other shops in the area.
- Convenience: The courtesy shuttle service, drop-off/pick-up options, and ability to accommodate special requests (such as interlock devices) were all mentioned as convenient and appreciated features.
- Trust and Honesty: Several reviewers praised the business's trustworthiness and honesty, stating that they felt confident in the work being done and the prices being quoted.
- Overpricing and Unnecessary Repairs: A few reviewers expressed frustration with being quoted high prices for unnecessary repairs, feeling that the shop was trying to take advantage of them.
- Poor Customer Service: A couple of reviewers experienced poor customer service, including unresponsive management and a lack of concern for their complaints.
Be the first to review South Main Auto Service.
Write a Review
