Business Details
50+ Years
experience
Your Trusted Auto Collision Repair Experts in Philadelphia & New Jersey
At Rocco's Collision Repair, we have dedicated ourselves to excellence in automotive repair since 1957. Our family-owned business combines decades of experience with state-of-the-art technology to deliver unmatched quality and efficiency. Our team of master technicians utilizes proprietary systems and advanced equipment to restore vehicles to pre-loss condition while prioritizing customer satisfaction through transparent communication and personalized service. With over 60 years of industry leadership, we maintain rigorous training programs and certifications through partnerships with I-CAR, PPG, and 3M.Our commitment to safety, precision, and continuous improvement has earned us top rankings among industry partners and recognition as a trusted authority in collision repair. We operate with core values of integrity, dedication, and respect, ensuring every customer receives exceptional service backed by our limited lifetime warranty.
Services
Collision Repair
Auto Body Repair
Insurance Claims Processing
Vehicle Refinishing
Mechanical Repairs
Details
- Year established: 1957
Highlights and features
- We offer over 60 years of specialized collision repair experience
- Our proprietary systems ensure precise, factory-spec vehicle restoration
- State-of-the-art equipment includes computerized frame measuring systems
- Family-owned business with proven leadership in the collision industry
- Certified technicians trained in the latest automotive repair technologies
Associations and certifications
- I-CAR
- PPG
- 3M
What people say
Great experience
Professional staff
Prompt repairs
Transparent process
Exceptional quality
Services
Collision Repair
Our comprehensive collision repair process restores vehicles to pre-accident condition using advanced diagnostic tools and factory-spec equipment. Technicians follow a six-stage procedure including blueprinting, disassembly, collision repair, refinishing, reassembly, and quality control checks. We utilize computerized frame measuring systems to ensure precise structural restoration while maintaining vehicle safety standards.
Auto Body Repair
Specialized auto body repair services address structural and cosmetic damage from minor dents to major impacts. Our I-CAR certified technicians perform MIG, silicon bronze, and aluminum welding to factory specifications. The process includes nitrogen welding for plastic repairs and spot weld duplication to maintain original equipment manufacturer integrity across all vehicle types.
Insurance Claims Processing
Dedicated insurance claims specialists guide customers through the entire claims process. We handle damage assessment, documentation, and communication with insurance providers while explaining repair timelines and procedures. Our staff works directly with major insurers to streamline approvals and ensure transparent, stress-free resolution for policyholders.
Vehicle Refinishing
Premium vehicle refinishing services use PPG Industries' Envirobase High Performance waterborne paint system for perfect color matching. Our heated downdraft spray booths guarantee flawless finishes while extensive color libraries ensure accurate reproduction of complex factory paint schemes. Technicians complete multi-stage refinishing with precision attention to detail and durability.
Mechanical Repairs
Comprehensive mechanical repair services address post-collision mechanical systems and routine maintenance needs. Equipped with multiple in-ground and post lifts, our technicians perform diagnostics, suspension work, and mechanical repairs to restore vehicle functionality. The process includes safety checks and quality control verification before final delivery.
People
Mark Cipparone
President/CEO
With over 40 years in the collision industry, Mark Cipparone leads Rocco's Collision Repair as President/CEO. He transformed the family business into a multi-location operation while maintaining core values of integrity and customer care. His leadership combines hands-on experience with strategic vision for continued growth.
Joseph DiDonato
Chief Operations Officer
Joseph DiDonato oversees operations as Chief Operations Officer, leveraging 12 years of collision center experience. He transitioned from technician to corporate leadership through homegrown training programs. His responsibilities include managing locations, safety protocols, and company culture initiatives across all service centers.
Mark Cipparone Jr.
Manager
Mark Cipparone Jr. serves as vehicle damage appraiser with nine years of industry experience. Starting at age 13, he developed expertise in fleet and insurance vehicle assessments while maintaining flexibility to manage multiple locations. He represents the next generation of family leadership in the business.
Jack Cordoves
Regional Manager
Regional Manager Jack Cordoves brings 22 years of insurance industry experience to Rocco's Collision Repair Collision. His background includes leading claims specialist teams at Progressive Insurance before transitioning to collision repair management. He provides expert guidance on insurance processes and customer service standards.
Maria Lisanti
Director of Office Management
Maria Lisanti directs office operations with 32 years of collision industry experience. She manages financial operations and towing services while maintaining expertise in insurance guidelines. Her career progression from front office to senior management demonstrates Rocco's Collision Repair commitment to internal development.
Questions
What is Rocco's Collision Repair collision repair process?
Our six-stage process includes vehicle intake, damage assessment, repair planning, structural/cosmetic repairs, quality control inspections, and final delivery with warranty documentation. Each stage follows factory specifications using advanced diagnostic tools and proprietary systems.
Do you work with insurance companies?
Yes, we collaborate directly with major insurance providers. Our specialists handle claims documentation, damage estimates, and communication with insurers to streamline repairs while protecting customer interests throughout the process.
How long does collision repair take?
Repair timelines vary by damage severity, but our efficient processes typically complete 90% of repairs within 5-7 business days. We provide detailed completion estimates during initial assessment and update customers throughout the repair journey.
What quality assurance measures do you use?
We implement multi-point digital quality control inspections at each repair stage. Our technicians perform structural measurements to factory specs, and final delivery includes printed inspection reports and warranty documentation for customer verification.
Are your technicians certified?
All technicians maintain industry certifications through I-CAR, PPG, and 3M training programs. We require ongoing education in the latest repair techniques and safety protocols to ensure compliance with manufacturer standards and technological advancements.
Where are your service locations?
We operate eight locations across Pennsylvania and New Jersey, including Center City Philadelphia, Sewell NJ, South Philadelphia, Blackwood NJ, Berlin NJ, Pennsville NJ, East Stroudsburg PA, and Prospect Park PA.
Videos
