A Trusted Partner for Automotive Care and Emergency Assistance in Westmont, IL
Westmont Shell Auto & Towing has proudly served the Downers Grove and Westmont communities for over three decades. We are a family-owned and operated business dedicated to providing exceptional automotive care, towing services, and customer service.
Mechanical Repairs
- Engine repair & maintenance
- Transmission repair & replacement
- Brake service & repair
- Electrical system diagnosis & repair
- Oil changes & fluid flushes
- General tune-ups & inspections
Towing & Roadside Assistance
- 24/7 emergency roadside assistance
- Flat tire change & tire repair
- Battery jump-start
- Fuel delivery
- On-scene vehicle diagnostics & towing
Honing Our Expertise
Our team of certified technicians are highly skilled and experienced in handling all types of vehicles and issues. We stay updated with the latest industry advancements to ensure we can offer the most effective and efficient repairs and services.
Your Satisfaction is Our Priority
We believe in building strong relationships with our customers. Our friendly and professional staff will listen carefully to your concerns and provide clear and honest explanations of the problem and the recommended solutions. We also offer competitive estimates and transparent billing practices.
Experience the Westmont Shell Advantage
- Experience: Over 30 years of reliable service
- Expertise: Highly skilled and certified technicians
- Convenience: 24/7 emergency services, online scheduling, and online estimates
- Transparency: Clear explanations and competitive pricing
- Customer Focus: Personalized attention and dedicated to building lasting relationships
Overview of Westmont Shell
Towing Service
The towing service at Westmont Shell has received mixed reviews. On the positive side, several reviewers praised the promptness, professionalism, and courtesy of the towing drivers, with some even going above and beyond to ensure the customer's vehicle was safely transported. However, one reviewer had a negative experience with the towing service, stating that the driver damaged their car and then denied responsibility.
Auto Repair
The auto repair services at Westmont Shell have received overwhelmingly positive reviews. Reviewers praised the honesty, knowledge, and efficiency of the staff, with many stating that they felt comfortable and confident in the work being done. The prices were also considered fair, and the warranty offered was seen as a bonus.
Staff and Customer Service
The staff at Westmont Shell, including Sam, Cliston, Ibrahim, and Tarek, were consistently praised for their friendly, knowledgeable, and courteous service. Reviewers felt that they went above and beyond to ensure customer satisfaction, with some even mentioning that they would recommend the shop to friends and family.
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