Business Details
50+ Years
experience
Your Trusted Auto Repair Experts in Auburn, MA
Since 1914, Fuller Automotive has been a family-owned and operated business dedicated to delivering exceptional automotive services in Auburn, Massachusetts. Founded by Willis Fuller and expanded through four generations, our commitment to quality, integrity, and customer satisfaction has made us a trusted name in the industry. We specialize in comprehensive auto repair, tire services, and state inspections, serving both domestic and foreign vehicles with expertise honed over a century of operation. Our team of ASE-certified technicians and AAA-recommended status reflect our adherence to industry excellence, while our 24-month/24,000-mile nationwide warranty underscores our confidence in every service performed.From routine maintenance like oil changes to complex engine diagnostics, we prioritize transparency, using digital documentation to keep clients informed about their vehicle's condition. With three convenient locations and a focus on community service, we continue to uphold the values established by our founders, ensuring every customer receives reliable, cost-effective solutions tailored to their needs.
Services
Auto Repair
Tire Sales
Oil Change
State Inspection
Brake Service
Details
- Year established: 1914
Highlights and features
- Family-owned since 1914 with four generations of automotive expertise
- ASE-certified technicians and AAA-recommended repair facility
- 24-month/24,000-mile nationwide warranty on parts and labor
- No-appointment-needed oil changes completed in 30 minutes or less
- State-certified inspection center with first-come, first-served service
Associations and certifications
- ASE Certified
What people say
Great experience
Honest, transparent
Excellent service
Trustworthy
Prompt service
Services
Auto Repair
Our full-service auto repair facility handles all mechanical needs for domestic and foreign vehicles. From AC heating systems to transmission repairs, our ASE-certified technicians use advanced diagnostics to ensure precise fixes. We provide transparent digital documentation of all work performed, including before-and-after photos, to maintain complete client visibility.
Tire Sales
We offer comprehensive tire solutions including sales, installation, and maintenance. Our inventory features major brands with options for all driving conditions. Services include alignment, balancing, rotation, and TPMS repair using state-of-the-art equipment to maximize tire longevity and vehicle safety performance.
Oil Change
Our no-appointment oil change service completes most vehicles in 30 minutes using Valvoline products. Each service includes filter replacement, chassis lubrication, multi-point inspection, and complimentary maintenance checks. Digital inspection reports with video documentation help clients understand their vehicle's ongoing condition.
State Inspection
We perform Massachusetts state inspection stickers on a first-come basis. Our process includes comprehensive safety and emissions checks meeting RMV requirements. Technicians inspect braking systems, lighting, suspension, and exhaust components to ensure compliance with state regulations.
Brake Service
Our brake services cover complete system diagnostics and repairs. We service all components including ABS systems, rotors, calipers, and hydraulic systems. Using manufacturer-recommended parts ensures optimal stopping performance and safety compliance for passenger vehicles.
People
Chris Fuller
4th Generation Owner Operator
Fourth-generation automotive expert leading daily operations at Fuller Automotive. Combines century-old family traditions with modern repair techniques to maintain the business's reputation for excellence in Auburn.
Cheryl Torosian
Operations & Accounting
Manages financial and operational aspects of the family business with over two decades of automotive industry experience. Ensures smooth day-to-day functioning while maintaining the company's financial integrity.
Robert Fleck III
Service Manager
Coordinates repair operations and technician teams with a focus on efficiency and quality control. Brings extensive automotive service management experience to maintain customer satisfaction standards established by the Fuller family.
Peter Roun
Asst Service Manager
Supports service operations with technical expertise and customer service oversight. Works closely with technicians to ensure timely, accurate repairs while maintaining the business's reputation for excellence.
Dan Niquette
Service Advisor
Primary client contact for repair services, explaining technical details in accessible terms. Combines automotive knowledge with customer service skills to ensure clear communication throughout the repair process.
Questions
What are your regular service hours?
We operate Monday through Friday from 8:00 AM to 5:00 PM. Our pit stop oil change service requires no appointment during these hours.
Do you offer warranties on repairs?
Yes, we provide a 24-month/24,000-mile nationwide warranty on labor with parts covered by manufacturer warranties. Oil changes have prorated coverage based on service intervals.
Can I schedule a state inspection appointment?
No, Massachusetts state inspection stickers are processed on a first-come, first-served basis without appointments. The process typically takes 30-45 minutes with five preparation steps.
What payment methods do you accept?
We accept cash and credit card payments for all services. Payment is required at the time of service for inspection stickers and oil changes.
Are your technicians certified?
Yes, our team includes ASE-certified technicians and we maintain AAA-recommended shop status, demonstrating our commitment to industry standards and professional excellence.
Do you service all vehicle types?
We work on all domestic and foreign vehicles, including American, European, and import models. Our technicians have experience with both modern and classic automotive systems.
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