Business Details
41 Years
experience
Emergency
services
Your Trusted Auto Repair Partner in Wassaic, NY
At Jack's Auto Service, we have dedicated ourselves to providing exceptional automotive care since 1985. Founded by Jack and Linda Gregory, our family-owned business has built a reputation as one of Dutchess County's most trusted repair stations through our commitment to quality service and customer integrity. As an AAA Approved Auto Repair shop and ASE Certified facility, we employ only master-certified technicians equipped to handle foreign and domestic vehicles, including hybrids. Our NAPA Auto Care Center affiliation ensures access to premium parts and the nationwide Peace of Mind Warranty. We distinguish ourselves through personalized service features like 24-hour roadside assistance, complimentary shuttle service to local businesses and train stations, and specialized discounts for seniors, students, and veterans.With 37 years of continuous operation, we maintain deep community roots while staying current with technological advancements in automotive repair. Our comprehensive services range from routine maintenance like oil changes and tire rotations to complex engine diagnostics and fleet maintenance programs. The Gregory family's direct involvement in daily operations ensures every customer receives the same high standards that have earned us numerous testimonials praising our reliability, expertise, and exceptional customer care.
Services
Auto Repair
Tire Rotation
Brake Service
Engine Diagnostics
Fleet Maintenance
State Inspections
Transmission Service
Cooling System Flush
Towing Service
Wheel Alignment
Details
- Year established: 1985
Highlights and features
- We have 37 years of experience in automotive repair
- Our ASE Certified technicians ensure expert service
- We offer 24-hour roadside assistance
- We provide shuttle service to local businesses and train stations
- We offer senior, student, and veteran discounts
Associations and certifications
- AAA Approved
- ASE Certified
What people say
Ultimate professionals
Service beyond comparison
Commitment to the community
Trust no one else
Best business in the area
Services
Auto Repair
Our comprehensive auto repair services cover all vehicle types, from routine maintenance to complex diagnostics. ASE Certified technicians use NAPA-quality parts and advanced diagnostic tools to ensure reliable repairs. We maintain manufacturer warranties while providing personalized service that keeps customers returning for over three decades.
Fleet Maintenance
Tailored fleet maintenance programs keep business vehicles operating efficiently. Our dedicated service consultants provide direct communication with technicians, prioritizing repairs to minimize downtime. With specialized equipment for commercial vehicles, including school buses and motorhomes, we help businesses maintain safe, reliable transportation solutions.
State Inspections
As a certified NYS inspection station, we perform thorough vehicle inspections meeting all regulatory requirements. Our process includes detailed diagnostics, necessary repairs, and proper documentation submission. Customers receive comprehensive reports explaining any required maintenance while ensuring compliance with state safety and emissions standards.
Towing Service
Our towing and flatbed services respond to breakdowns across the region. Available 24/7, our operators handle vehicles of all sizes, from passenger cars to commercial trucks. Long-distance towing capabilities ensure customers receive prompt assistance regardless of location, with secure transport to our facility for required repairs.
Engine Diagnostics
Advanced diagnostic systems identify vehicle issues with precision. Using NAPA TRACS technology, we maintain complete service histories for accurate troubleshooting. Our technicians interpret diagnostic codes while performing hands-on verification to ensure complete problem resolution, from check engine lights to complex electrical system malfunctions.
People
Jack Gregory
Owner
With over 35 years in automotive repair, Jack Gregory brings extensive expertise as a Master ASE/NAPA Technician of the Year recipient. He oversees daily operations while maintaining direct customer engagement, ensuring service excellence that has sustained business growth since 1985.
Linda Gregory
Owner
Linda Gregory manages business operations with her degree in Business Administration. Her administrative leadership complements Jack's technical expertise, maintaining the family-owned business's financial health while upholding their shared commitment to customer satisfaction.
Jim Killmer
Master Technician
ASE Certified since 1998, Jim Killmer specializes in advanced automotive systems. His expertise covers hybrid vehicle technology and computerized diagnostics, ensuring accurate repairs using the latest tools and techniques while mentoring junior technicians in modern repair methodologies.
Brian MacKay
Mechanic
Veteran mechanic Brian MacKay combines military discipline with technical skill in vehicle repairs. Certified in multiple service areas, he handles both mechanical work and towing operations, providing reliable service grounded in his commitment to precision and customer care.
Kaitlin Gregory
Service Consultant
Kaitlin Gregory brings business administration expertise to customer service roles. Her direct client interactions ensure clear communication between technicians and vehicle owners, maintaining the family business's tradition of personalized service while implementing modern customer relationship practices.
Questions
How often should I rotate my tires?
Tire rotation every 6,000 miles or alternate oil changes prevents premature wear and extends tire lifespan.
Why replace timing belts on schedule?
Prevent costly engine damage by replacing timing belts at recommended intervals, avoiding potential system failure.
What vehicles do you service?
We repair all domestic, foreign, hybrid, SUV, van, truck, school bus, and motorhome vehicles.
Do you offer fleet maintenance?
Yes, our dedicated fleet program provides priority service with direct technician communication for business vehicles.
What payment methods are accepted?
We accept major credit cards, cash, checks, and offer financing options for qualified customers.
Can you handle check engine light diagnostics?
Our advanced diagnostic systems identify and resolve check engine light issues promptly to prevent further damage.
