At Doran Auto Repair and Towing, we are proud to be a family-owned and operated business that has been serving the Steamboat Springs community since 1995. Our team of ASE-certified technicians is dedicated to providing you with the highest quality repair and maintenance services for your vehicle. We strive to build long-term relationships with our customers by delivering exceptional service, honesty, and transparency.
Our Services
We offer a wide range of services to ensure your vehicle is running smoothly and safely. Our services include routine maintenance, diagnostics, and repairs, as well as 24/7 towing and roadside assistance. Our capabilities include:
- A/C Repair
- Battery Change
- Brake Repair
- Engine Diagnostics
- Suspension Repair
- Transmission Repair
- Wheel Alignment
- Wheel Services
NAPA AutoCare Center Benefits
As a certified NAPA AutoCare Center, we offer a nationwide warranty on qualifying services. This means that if you need repairs during your warranty period, you can receive them at any NAPA AutoCare Center across the country. We also offer exclusive savings opportunities and priority service for our loyalty program members.
NAPA Peace of Mind Warranty
Our NAPA Peace of Mind Warranty provides 24-months/24,000 miles of protection on qualifying services. Additionally, using our NAPA EasyPay Credit Card extends the warranty to 36-months/36,000 miles.
Conclusion
At Doran Auto Repair and Towing, we value our customers and are committed to providing you with the best possible experience. Our trusted team of experts will work with you to diagnose and fix any issues with your vehicle. Whether you need routine maintenance or repairs, trust Doran Auto Repair and Towing to get the job done right the first time.
Exceptional Service and Friendly Staff
The majority of reviews for Doran Auto Repair & Towing are overwhelmingly positive, with many customers praising the prompt and reliable service they received. Several reviewers mentioned being impressed by the friendly and knowledgeable staff, who went above and beyond to ensure customer satisfaction. Whether it was fixing a flat tire, towing a vehicle, or resolving a mechanical issue, the team at Doran Auto Repair & Towing seemed to consistently deliver.
Problems with Repair Quality
However, one reviewer did have a disappointing experience with the shop. Kenan Van Vranken awarded the shop a 1-star rating, citing poor repair work and poor communication. He claimed that the shop broke his caliper while replacing a CV axle, causing him to incur additional costs and repair issues. He also mentioned that another mechanic found damage to a new axle seal during a second repair, leading him to suspect that the shop may have been trying to take advantage of him.
Excellent Customer Service
Despite the one negative review, many customers raved about the exceptional customer service they received from Doran Auto Repair & Towing. Several reviewers mentioned being impressed by the prompt response times, the friendliness and professionalism of the staff, and the willingness of the shop to go above and beyond to ensure customer satisfaction.
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