The Right Auto Repair Shop for Your Vehicle
Ramirez Auto is a trusted and experienced auto repair shop serving the Napa Valley for over 20 years. We pride ourselves on providing exceptional customer service, meticulous workmanship, and transparent communication throughout the repair process.
Our Expertise
Our team of certified technicians is highly skilled and experienced in handling all aspects of automotive repairs. We are equipped with state-of-the-art tools and technology to diagnose and repair a wide range of issues, including:
- Engine repairs: tune-ups, oil changes, cooling systems, timing belts, cylinder head repair, engine replacements
- Braking systems: brake pad and rotor replacement, ABS diagnostics and repairs, brake fluid flushing
- Electrical systems: starter repairs, alternator and battery replacements, electrical troubleshooting and diagnostics
- Transmission repairs: transmission fluid changes, clutch repairs, complete transmission replacements
Our Commitment to Quality
We believe in taking a personalized approach to every repair. We take the time to explain the problem, provide an accurate estimate, and offer options before proceeding with the work. We also keep you updated throughout the process and ensure that your vehicle is returned to you in pristine condition.
Customer Testimonials
"I've been taking my cars to Ramirez Auto for years and have always been impressed with their professionalism and expertise. They're truly the best!" - Patricia T.
"When my ignition switch went out, Ramirez Auto got me back on the road in under 2 days despite being super busy. I can't thank them enough!" - J.S.
"I was amazed at how affordable Ramirez Auto was to fix my alternator. Other shops quoted me much more!" - R.
Our Values
At Ramirez Auto, we stand by the following values:
- Integrity: We believe in honesty and transparency in all our dealings.
- Quality: We are committed to providing the highest quality workmanship.
- Customer service: We treat our customers with respect and provide personalized attention to their needs.
- Value: We offer competitive prices and discounts for military and veteran customers.
Choose Ramirez Auto for reliable, trustworthy auto repairs in Napa!
Warning Signs of Scam
Several reviewers have reported experiencing scam-like behavior from Ramirez Auto Repair, including bait-and-switch tactics, inflated prices, and unauthorized repairs. James Baranow, Larry Longrus, Christina Ramirez, and Patrick Roberts all shared negative experiences, with some reporting that the shop took possession of their vehicles without their permission and then demanded payment for additional, unapproved work.
Mixed Reviews
While some reviewers had positive experiences, many more had negative ones. Nikolay, Anne Marie Sauerwein, Amanda Bidwell-Albright, Jason Parks, Boujee Jue, Derek Guidry, Rod Burkholder, Queen Changlix, J. Spinner, and Underdog Rising all gave high ratings, praising the shop's professionals, reasonable prices, and good customer service.
Concerns about Quality and Honesty
Adrian Grannum's review highlights concerns about the shop's honesty and quality, as he felt overcharged for unnecessary repairs. Patrick Roberts' review also suggests that the shop provided a misleading estimate, leading to a costly repair that was not necessary.
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