At Heritage Auto Repair, we are a family-owned and operated business dedicated to providing exceptional auto repair services to the residents of Meridian and Caldwell, ID. With over 20 years of experience, our expert mechanics have the knowledge and skills to diagnose and repair a wide range of vehicles, from domestic models like Chevrolet, Ford, and Jeep to Asian and European imports.
Our Story
Since 1999, we have been committed to providing top-notch auto repair services to our community. Our team of ASE-certified mechanics is dedicated to providing honest and reliable service, using only the latest diagnostic tools and software to ensure accurate and efficient repairs. We pride ourselves on our integrity, honesty, and trustworthiness, and we strive to change the way people view the auto repair industry.
Our Services
At Heritage Auto Repair, we offer a comprehensive range of services to meet the needs of our customers. From routine maintenance like oil changes and scheduled services to complex repairs like engine overhauls and transmission replacements, our team is equipped to handle it all. We also specialize in repair and maintenance services for fleet vehicles, diesel engines, and hybrid vehicles.
Our services include:
- A/C repair and recharge
- Auto electrical service
- Brake repair
- Engine repair and replacement
- Fuel pump repair and replacement
- Jasper engines and transmissions
- Radiator repair and replacement
- Scheduled maintenance
- Steering and suspension repair
- Tire replacement and rotation
- Transmission repair
- Wheel alignment
What Sets Us Apart
At Heritage Auto Repair, we are committed to providing exceptional service to every customer, every time. We believe in building long-term relationships with our customers, and we strive to make every experience with us a positive one. Our state-of-the-art facility is equipped with the latest diagnostic tools and software, and our team of expert mechanics is dedicated to staying up-to-date on the latest technologies and techniques.
Our Promise
At Heritage Auto Repair, we promise to provide exceptional service, backed by our 36,000-mile/36-month warranty. We offer same-day repairs on most services, shuttle service to get you where you need to go, and financing options on approved credit. We also offer secure after-hours drop-off and pick-up for your convenience.
Why Choose Heritage Auto Repair
If you're looking for a reliable and trustworthy auto repair shop in Meridian or Caldwell, ID, look no further than Heritage Auto Repair. Our expert mechanics, state-of-the-art facility, and commitment to exceptional service make us the go-to choice for all your auto repair needs.
Overall Experience
The majority of customers have reported an excellent experience with Heritage Auto Repair, praising the shop's professionalism, honesty, and expertise. Many reviewers appreciated the thorough inspections, detailed reports, and clear communication from the staff.
Positive Aspects
- Trustworthiness: Customers trust Heritage Auto Repair to do what's best for their vehicle, and the shop's commitment to customer satisfaction has earned it a stellar reputation.
- Expertise: The mechanics are knowledgeable and skilled, and the shop's diagnostic processes are thorough and accurate.
- Communication: Customers appreciate the clear and transparent communication from the staff, including detailed reports and updates on the repair process.
- Customer Service: The shop's staff is friendly, helpful, and patient, making customers feel at ease throughout the repair process.
Negative Aspects
- Upselling: Some customers felt that the shop presented them with a "massive inspection report" that included recommended repairs that may not be necessary, leading to a sense of upselling.
- Labor Rate: One reviewer mentioned that the labor rate at Heritage Auto Repair is higher than at other shops in the valley.
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