We don't just sell tires, we sell experience
Who We Are
At Belhaven Tire & Auto Center, we pride ourselves on being a reliable and trustworthy automotive service provider in Charlotte, NC. With over 30 years of experience, we understand the importance of quality service and dedication to our customers. Our mission is to provide exceptional customer service, honest and efficient repairs, and a wide range of services to cater to the diverse needs of our customers.
Automotive Services
At Belhaven Tire & Auto Center, we offer a wide range of automotive services, including oil changes, brake repairs, alignments, and air conditioning repairs. We also provide car, truck, and SUV maintenance services, as well as fleet services for our business customers. Our team is committed to using only the latest technology and state-of-the-art equipment to ensure that our customers receive the highest level of service and expertise.
Car Care Tips
At Belhaven Tire & Auto Center, we understand the importance of preventative maintenance in extending the life of your vehicle and minimizing repair costs. That's why we're committed to providing valuable car care tips and advice to our customers. From regular oil changes to proper tire inflation, our team is dedicated to helping you keep your vehicle running smoothly and efficiently.
Fleet Services
At Belhaven Tire & Auto Center, we understand the unique needs of business owners and fleet managers. That's why we offer a range of fleet services, including maintenance packages, repair services, and tire sales. Our team is dedicated to helping our business customers keep their vehicles running smoothly and efficiently, reducing downtime and minimizing costs.
Shop for Tires
At Belhaven Tire & Auto Center, we offer a wide range of tires from top manufacturers. Our experienced team is dedicated to helping you find the right tires for your vehicle, whether you're looking for fuel efficiency, traction, or all-weather performance. We also offer tire rotations, balancing, and alignment services to keep your tires running smoothly and efficiently.
Shop for Wheels
At Belhaven Tire & Auto Center, we offer a wide range of wheels from top manufacturers. Our experienced team is dedicated to helping you find the right wheels for your vehicle, whether you're looking for style, safety, or performance. We also offer wheel balancing and alignment services to ensure that your wheels are running smoothly and efficiently.
Specials
At Belhaven Tire & Auto Center, we believe in rewarding our loyal customers and first-time visitors alike. That's why we offer a range of special promotions and discounts on services, tires, and wheels. Stay tuned for our latest deals and promotions by following us on social media or by signing up for our newsletter.
About Us
At Belhaven Tire & Auto Center, we're committed to providing exceptional customer service, expert automotive care, and a wide range of services to cater to our customers' diverse needs. Our team is dedicated to building strong relationships with our customers, both individually and collectively, and we're honored to serve the community of Charlotte, NC.
Overall Experience
The reviews of Belhaven Tire and Auto are mixed, with some customers having a positive experience and others having a negative one.
Positive Aspects
Trustworthy and Professional Service
Some customers praised the shop for being trustworthy, professional, and knowledgeable. They appreciated the friendly and caring service, particularly from Tony at the front desk. The prices were considered reasonable, and the quality of work was satisfactory.
Negative Aspects
Incompetence and Dishonesty
Several customers reported negative experiences, citing incompetence and dishonesty. Some issues included poor work quality, misdiagnosis, and refusal to refund or take responsibility for mistakes.
Specific Issues
Wheel Alignment and Steering Problems
One customer reported that the shop failed to properly align their vehicle's wheels, resulting in steering issues. The shop initially denied driving the vehicle after the alignment and later refused to refund the cost of the service.
Noise and Steering Issues After Maintenance
Another customer reported hearing noises after bringing their car in for maintenance, including wheel bearing replacement and oil pan replacement. The shop told them they needed to replace the rack and pinion, which the customer felt was unnecessary.
Poor Communication and Service
Some customers experienced poor communication and service, including being told to drive their vehicle despite safety concerns and being laughed at by staff members.
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