Watertown's Most Reliable Full-Service Auto Repair
At Northside Auto, we take pride in being Watertown's most reliable full-service auto repair shop. With a team of certified technicians and state-of-the-art equipment, we are dedicated to providing top-notch service to our customers. Our mission is to provide our customers with a comfortable and stress-free experience, from diagnosis to repair.
Our Services
At Northside Auto, we offer a wide range of services to cater to the diverse needs of our customers. From routine maintenance to complex repairs, we have the expertise and resources to get the job done efficiently and effectively. Our services include:
- AC & Heat Repair: Our technicians are trained to diagnose and repair issues related to air conditioning and heating systems, ensuring that your vehicle runs smoothly in all weather conditions.
- Brakes: We offer brake pad replacements, rotors resurfacing, and other brake repair services to ensure your safety on the road.
- Diagnostics: Our advanced diagnostic equipment and experienced technicians enable us to identify and repair a wide range of vehicle issues, from simple maintenance to complex problems.
- Electrical Repair: We specialize in repairing electrical issues, from faulty wiring to faulty alternators, to keep your vehicle running smoothly.
- Oil Changes: Regular oil changes are essential for maintaining the health of your engine. Our experienced technicians use high-quality oil and filter replacements to ensure your engine runs smoothly and efficiently.
- Steering & Suspension: We offer repairs and maintenance services for steering and suspension systems, ensuring a smooth and comfortable ride.
- Tires & Alignments: We provide tire rotations, tire balancing, and alignment services to ensure your vehicle runs smoothly and handles safely.
- Transmissions: Our certified technicians are expertly trained to diagnose and repair transmission issues, from simple maintenance to complex overhauls.
Our Commitment to Quality
At Northside Auto, we understand the importance of quality workmanship and attention to detail. That's why we use high-quality replacement parts and advanced diagnostic equipment to ensure that every job is done to the highest standards. Our commitment to quality is reflected in our 2-year/24,000-mile nationwide warranty, which includes coverage for parts and workmanship.
Our Convenience
We understand that life can be busy, which is why we offer a range of convenient services to make your experience with us as smooth as possible. Our loaner cars and shuttle service enable you to leave your vehicle with us without worrying about transportation. We also offer a secure after-hours drop-off and pick-up service for your convenience.
Our Customer Rewards Program
Join our customer rewards program to start earning rewards dollars and gain access to 24-hour roadside assistance. We believe in rewarding our loyal customers for their continued trust and loyalty.
Our Facility
Our modern facility is equipped with state-of-the-art equipment and staffed by experienced technicians. Our comfortable waiting area is equipped with free Wi-Fi and refreshments, making it an ideal place to relax while we work on your vehicle.
Our Service Area
We serve the Watertown area, as well as surrounding communities including Juneau, Johnson Creek, Columbus, Hustisford, Reeseville, Jefferson, Lake Mills, Clyman, Fall River, Beaver Dam, Delafield, and Horicon. If you live in or near these areas and need towing, inspection, or scheduled maintenance, we're here to help.
Schedule an Appointment Today!
At Northside Auto, our goal is to provide our customers with the best automotive service in the area. Our team of certified technicians is dedicated to ensuring that you receive top-notch service and repair work. Contact us today to schedule an appointment and experience the Northside Auto difference.
Overall Experience
The majority of customers had a great experience at this auto repair shop. They praised the timely service, efficient communication, and professional staff.
Positive Aspects
- Timely Service: Many customers appreciated the quick turnaround time for their repairs, with some even getting their vehicles back in under 45 minutes.
- Excellent Communication: The shop's communication style was commended, with customers receiving text updates, estimates, and photos of the work being done.
- Friendly and Helpful Staff: The staff were described as friendly, helpful, and professional, making customers feel at ease.
- State-of-the-Art Equipment: The shop's use of modern equipment was mentioned as a positive aspect.
Negative Aspects
- Expensive Repairs: A few customers mentioned that the repairs were pricey, with one customer feeling ripped off by the estimate they received.
- Poor Customer Service: Two customers had poor experiences with the customer service, citing horrible communication and work quality.

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