At AutoSmith Premium Inc., we are committed to providing exceptional service and quality workmanship to our customers. As an independently owned and operated, AAA approved automotive service center, we pride ourselves on our ability to diagnose and repair a wide range of issues with vehicles. Our experienced and ASE-certified technicians are specially trained to handle all types of repairs, from routine maintenance to complex electronic diagnostic repairs.
Our philosophy is simple: "The Customer is Number 1." We understand that our customers are the lifeblood of our business, and we strive to provide unparalleled levels of customer service and satisfaction. We believe that trust is built on honesty, transparency, and a commitment to excellence. We take the time to listen to our customers' concerns and address their needs with a personalized approach. Our goal is to make every interaction with our customers a positive and memorable experience.
Our Services
At AutoSmith Premium Inc., we offer a wide range of services designed to keep your vehicle running smoothly and efficiently. From routine maintenance to major repairs, our expert technicians are equipped to handle it all. We understand that unexpected breakdowns can be stressful and inconvenient, which is why we strive to provide quick and effective solutions to get you back on the road as quickly as possible. Whether you're in need of brake repairs, exhaust work, timing belt replacements, or something else entirely, we've got you covered.
Some of the services we offer include:
- Brake pad replacements
- Exhaust system repairs
- Timing belt replacements
- Oil changes and filter replacements
- Transmission service and repair
- Wheel alignments and balancing
- Suspension and steering repairs
- Air conditioning system repairs
- Battery replacements
- Belt and hose inspections
- Computerized engine analysis
- Cooling system maintenance
- Engine repairs and replacements
- Transmission maintenance and repair
- Tire rotations and repairs
- Wheel balancing and alignment
Our Staff
Our staff is comprised of experienced and ASE-certified technicians who are dedicated to providing the highest levels of service and expertise. We take pride in our attention to detail and commitment to excellence, and we strive to ensure that every customer leaves our shop satisfied and confident in the quality of our work.
Our Location
We are conveniently located in Hendersonville, Tennessee, and serve customers from all over Sumner County, Davidson County, and Robertson County. Our hours of operation are Monday through Friday, 8:00 am to 5:00 pm, and we are closed on weekends.
Overall Experience
AutoSmith Premium is highly praised for their exceptional service, honesty, and professionalism. Customers rave about the team's kindness, knowledge, and ability to save them time and money.
Positives
- Honesty and Trust: Tim and his team are commended for their honesty, trustworthiness, and willingness to explain what needs to be done to customers' vehicles.
- Professionalism: The team is described as professional, knowledgeable, and responsive, making customers feel at ease and confident in their work.
- Quick Turnaround: Many customers appreciate the quick turnaround time for repairs, with some even receiving same-day service.
- Fair Pricing: AutoSmith Premium is praised for their fair and reasonable pricing, with customers comparing it favorably to other shops.
Negative Comments
Concerns with Work Quality: One customer expressed dissatisfaction with the quality of work, citing issues with brake rotors and vibration after repairs.
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