D & D Auto San Antonio is a family-owned and operated auto repair shop dedicated to providing honest, reliable, and comprehensive automotive care in San Antonio, TX. Founded on the principles of transparency and trust, we strive to build lasting relationships with our customers by offering top-notch service and ensuring their satisfaction.
What Sets Us Apart?
At D & D Auto San Antonio, we prioritize:
- Customer satisfaction: Our team is committed to providing personalized attention, clear communication, and accurate estimates.
- Quality craftsmanship: We only use high-quality parts and follow manufacturer specifications to ensure the best possible repairs.
- Competitive prices: We offer fair and transparent pricing upfront, without hidden fees or surprises.
- Expert technicians: Our experienced mechanics are highly skilled and certified, ensuring your vehicle is in the best hands.
Our Services
We offer a comprehensive range of automotive services, including:
General Repairs
- Engine diagnostics and repair
- Brake repair and replacement
- Electrical system troubleshooting and repairs
- Cooling system maintenance and repairs
- Transmission repairs and replacements
Preventive Care
- Oil changes and lubrication
- Tune-ups and belt replacements
- Regular inspections to identify potential problems before they become major issues
- Pre-purchase inspections for peace of mind when buying a used vehicle
Specialized Services
- AC repair and maintenance
- Battery diagnosis and replacements
- Diagnostic scans and code interpretation
- Mobile diagnostics and repairs available
Why Choose D & D Auto San Antonio?
- Experienced and certified technicians
- Comprehensive range of services
- Customer-focused approach with open communication
- Competitive pricing and transparent repairs
- Convenient location in San Antonio, TX
Contact us today to schedule a consultation and discuss your automotive needs. We look forward to exceeding your expectations and being your trusted partner in auto repair and maintenance.
Overview
The reviews for D&D Automotive are predominantly positive, with 14 out of 16 reviewers giving the business a perfect 5-star rating. The majority of reviewers praise the business for its excellent customer service, honesty, and reasonable prices.
Customer Service
Several reviewers commend the business for its exceptional customer service, citing friendly and professional staff, prompt service, and a willingness to explain the work done on their vehicles. Many reviewers mention that they have developed a personal connection with the owners, David Jr. and his family, who are described as kind, honest, and understanding.
Quality of Work
Reviewers rave about the quality of work, describing it as exceptional and thorough. Several mention that they trusted the business to handle complex repairs, including engine replacements and timing belt replacements, and were impressed with the results.
Honesty
Honesty is a common thread throughout the reviews. Reviewers praise the business for being transparent about the work done, explaining what was needed, and not trying to up-sell unnecessary services.
Unique Selling Point
One reviewer mentions that unlike other dealerships, D&D Automotive does not try to "find things wrong" with the car, and instead focuses on fixing only what is needed.
Negative Feedback
On the other hand, there are two negative reviews. One reviewer felt that the staff was more interested in an auto auction than assisting customers, and another mentioned that the business was unwilling to work with credit cards.
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