John Roberts Toyota, conveniently located in Manchester, TN, proudly serves the automotive needs of our community. We prioritize customer satisfaction and have built our reputation on providing exceptional service, comprehensive expertise, and a wide range of high-quality vehicles.
Our Services
At John Roberts Toyota, we offer a comprehensive array of services to meet all your automotive needs, including:
New & Used Vehicle Sales
- Wide selection of new and pre-owned Toyota models
- Competitive financing options
- Trade-in programs
- Vehicle research and consultation
Service & Repairs
- Routine maintenance and repairs
- Advanced diagnostics and repairs
- Certified technicians with years of experience
- Collision and accessory services
Financial Services
- Competitive financing plans
- Lease options
- Trade-in values
- Financing approval and pre-approval options
Additional Services
- Vehicle history reports
- Online appointments
- Convenient online payment options
Why Choose John Roberts Toyota?
When you choose John Roberts Toyota, you can expect:
- Exceptional Customer Service: Our friendly and knowledgeable staff is dedicated to providing personalized attention and ensuring your needs are met.
- Vast Selection: We offer a diverse inventory of new and pre-owned vehicles to fit your individual preferences and budget.
- Trusted Expertise: Our experienced technicians use the latest technology to diagnose and repair your vehicle.
- Transparency and Communication: We believe in open communication and will keep you updated throughout the process.
Visit John Roberts Toyota Today!
Don't hesitate to contact John Roberts Toyota in Manchester, TN, for all your automotive needs. Our team is committed to providing you with a seamless and enjoyable experience.
Sales and Service Experience
The majority of reviewers had a positive experience with John Roberts Toyota, praising the sales team, particularly Will, Austin, Benjamin, Jordan, Caitlin, Johnny, and Jake, for their excellent customer service, kindness, and professionalism. They appreciated the smooth and efficient process of purchasing or servicing their vehicles. Many reviewers mentioned that the sales team went above and beyond to ensure their satisfaction, and would recommend John Roberts Toyota to others.
Quality of Vehicles
Some reviewers had issues with the quality of their vehicles, specifically with regards to damage or defects. Samuel Marchesoni reported that his vehicle had deep scratches on the bumper and bald tires, which he had not noticed at the time of purchase. He was also unhappy with the brakes and the poor communication from the dealership regarding these issues.
Additional Comments
Some reviewers praised the service department, particularly Steve and the mechanics, for their expertise and professionalism in servicing their vehicles.
Follow-up and Response to Issues
The dealership responded to Samuel Marchesoni's negative review, but their response did little to rectify the situation. Samuel Marchesoni reported feeling disrespected and disappointed with the dealership's handling of the issue, including their refusal to accept responsibility for the damage to his vehicle.
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