Everyone Knows You Can Count on Joe's! Buy 2, Get 1 Free Oil Change
A Family-Owned Business Focused on Trust and Transparency
Rochester & Winona Auto Repair is a family-owned and operated business with a deep-seated commitment to honesty, integrity, and quality service. Since our humble beginnings, we've built our reputation on providing reliable automotive repairs and outstanding customer experiences. We treat every vehicle as our own, and we are dedicated to getting you back on the road safely and efficiently.
What Sets Us Apart
At Rochester & Winona Auto Repair, we prioritize:
- Honesty & Transparency: We believe in open communication and will always explain your vehicle's issues clearly and concisely. We provide detailed inspections with photos to ensure transparency throughout the process.
- Exceptional Customer Service: Our friendly and knowledgeable staff is committed to treating you like family. We are dedicated to understanding your needs and providing personalized solutions.
- Quality Repairs: Our technicians are highly skilled and experienced, and we use only quality parts to ensure your vehicle is repaired right the first time.
- Competitive Pricing: We offer fair and affordable prices, and we are always upfront about our costs.
Comprehensive Services for All Your Needs
From routine maintenance to complex repairs, Rochester & Winona Auto Repair offers a comprehensive range of services, including:
- General Repairs & Maintenance: Oil changes, tire rotations, tune-ups, belt and hose replacements, battery diagnostics and replacements, and more.
- Electrical Services: Electrical system diagnosis and repair, lighting issues, starter and alternator problems, and battery charging issues.
- Transmission & Engine Services: Transmission repairs and replacements, engine diagnostics, cooling system repairs, and more.
- Brake Services: Brake pad replacement, rotor machining, brake line repair, and ABS system diagnostics.
- Diagnostic Services: Computer diagnostics, engine light troubleshooting, and emission testing.
Get the Reliable Auto Care You Deserve
At Rochester & Winona Auto Repair, we are dedicated to providing you with the reliable automotive care you deserve. Our commitment to honesty, transparency, and exceptional service has earned us the trust of countless satisfied customers. Contact us today for all your automotive needs!
Overall Experience
The reviews for Joe's Auto and Tire are largely positive, with customers praising the business for its friendly and honest service, competitive pricing, and professional staff. Many customers have been happy with their experiences, citing the shop's willingness to provide detailed reports and recommendations, as well as its convenient shuttle service.
Additional Services and Amenities
Some customers have appreciated the additional services and amenities offered by Joe's Auto and Tire, such as their shuttle system, which provides free transportation to and from the shop. Others have valued the shop's ability to provide detailed reports and recommendations, as well as its willingness to follow up with customers to ensure they are satisfied with their repairs.
Customer Service
Customers have praised the staff at Joe's Auto and Tire for their knowledge, honesty, and professionalism. Many have appreciated the shop's willingness to provide detailed explanations and recommendations, as well as its ability to accommodate special requests and needs.
Waiting Time and Quality of Work
Some customers have experienced minor delays in waiting for their repairs to be completed, but most have reported being satisfied with the quality of the work and the value for the price. A few customers have mentioned that they were happy to be able to wait at the shop while their car was being repaired, and appreciated the shop's willingness to provide a ride if needed.
Negative Experiences
However, one customer had a negative experience with Joe's Auto and Tire, citing unexpected overcharges and poor communication. This customer reported feeling frustrated and disappointed with the shop's handling of the situation.
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