Your Partner in Automotive Repair - Trust, Quality, and Convenience
At Pat's Auto Repair & Towing, we are a second-generation, family-owned business that has been serving the Hastings, Nebraska community for over three decades. Our story begins in 1982, when Pat O'Flannagan started "Daddy's Welding" in his home garage. The business grew so quickly that Pat decided to open Pat's Auto Repair & Welding, which eventually evolved into Pat's Auto Repair & Towing when he purchased his first tow truck.
Throughout our history, we have prided ourselves on providing exceptional customer service and a commitment to excellence in every aspect of our business. We have worked hard to earn our reputation as a trusted and reliable source for all your automotive needs.
Our Services
At Pat's Auto Repair & Towing, we offer a wide range of services to keep your vehicle running smoothly and safely. From routine maintenance and oil changes to repair and replacement of tires, brakes, and suspension systems, we have the tools and expertise to get the job done.
Tire Services
Our tire center is stocked with top brands, including Laufenn, Hankook, and Kumho. Whether you're looking for a new set of tires for your vehicle or simply need a quick rotation, our knowledgeable staff is here to help. We also offer a range of services, including tire balancing, wheel alignment, and tire repairs.
Repair Services
Our state-of-the-art facility is equipped to handle a wide range of repairs, from routine maintenance tasks like oil changes and brake inspections to more complex repairs like engine overhauls and transmission replacements. Our experienced technicians are certified and trained to work on all makes and models of vehicles.
Towing Services
We understand that sometimes accidents and breakdowns can happen. That's why we offer affordable and reliable towing services to get you back on the road. Whether you're stranded on the side of the road or need assistance with a tow, we're here to help.
NAPA Autocare Center
We are proud to be a NAPA Autocare Center, which means we have met the highest standards for repair quality and customer service. Our technicians are trained and certified to work on all types of vehicles, and we are committed to providing you with a positive experience.
Why Choose Us?
There are many reasons to choose Pat's Auto Repair & Towing for your automotive needs. Here are just a few:
- Family-owned and operated for over 35 years
- NAPA Autocare Center certified
- Locally owned and operated
- Free in-town towing for repairs
- Free Wi-Fi and shuttle service
- Complimentary coffee and soda
- State-of-the-art facility with the latest technology
- Experienced and certified technicians
- Competitive pricing and financing options
About Our Team
Our team is dedicated to providing you with a positive experience from start to finish. Our technicians are certified and trained to work on all makes and models of vehicles, and our staff is committed to customer service.
Contact Us
We invite you to come visit us and see for yourself why we are your trusted partner for all your automotive needs. Contact us today to schedule your appointment or learn more about our services.
Negatives: Lack of Trust and Unreliable Service
Some customers have had frustrating experiences with a specific auto repair service. One customer, Beth S., was unimpressed with the service after taking her car to be fixed for a leak in an air conditioning hose. When she picked up her car, the check engine light that was not on initially had turned on, raising concerns about the reliability of the repairs.
Lack of Professionalism and Inconsistency
The stories of Beth S. and John G. suggest that the service provider may have inconsistent and unreliable practices. John G. had to get his van towed after losing control and getting stuck in a ditch. The service provider, Todd, did manage to extract the van without causing further damage and towed it to a dealership, but this incident highlights the importance of dependable service. There are concerns about the quality of the repairs, and it seems that not all jobs are done to a high standard.
Positives: Professionalism, Reliability, and Promptness
On the other hand, John G. and Roger H. had positive experiences with the service provider. John G. praised Todd for being professional, friendly, and knowledgeable, and for extracting his van from a difficult situation without causing further damage. Roger H. simply mentioned that the service was good and prompt. Although there is not much detail provided, these positive reviews suggest that the service provider can be trusted and reliable.
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