Welcome to EC Quality Car Care, a family-owned small business that has been proudly serving the San Antonio community for over 18 years. Our shop is headed by Emiliano Canales, a dedicated and experienced automotive professional with a lifelong passion for fixing cars and helping people. Together with his wife Margie and their team of certified technicians, EC Quality Car Care has built a reputation for providing affordable, honest, and high-quality automotive services that customers can trust.
At EC Quality Car Care, we understand how important it is to have a reliable and trustworthy automotive shop nearby, especially for students and military members. That's why we work hard to provide discounts and flexible scheduling options to accommodate our customers' needs. We believe that our commitment to quality, honesty, and customer satisfaction is what sets us apart from other shops in the area.
Services
As a full-general automotive service and repair shop, EC Quality Car Care offers a wide range of services to keep your vehicle running smoothly and efficiently. Our services include:
- Brakes: We offer brake repair and replacement services using high-quality parts and the latest diagnostic equipment.
- Oil & Filter Change: Regular oil and filter changes are essential for maintaining your vehicle's engine health. We offer competitive pricing and high-quality oil and filter brands.
- Differential Services: Our differential services include inspection, repair, and maintenance to ensure your vehicle's drivetrain is in good working order.
- Tune-ups: Our tune-up services include spark plug replacement, air filter replacement, and fuel injection cleaning to optimize your vehicle's performance.
- A/C Services: We offer A/C repair and maintenance services to keep your vehicle's cooling system working efficiently, especially during the hot San Antonio summers.
- Computer Diagnostics: We use the latest diagnostic equipment and software to identify and solve any issues with your vehicle's electrical systems and engine sensors.
- Engine Repair: Our experienced technicians can diagnose and repair any engine issues, from minor problems to major overhauls.
- Suspension: We offer suspension inspection, repair, and replacement services to ensure a smooth and safe ride.
- Transmission Service & Repair: Our transmission services include inspection, repair, and maintenance to keep your vehicle's transmission in good working order.
- Four Wheel Alignment: Proper wheel alignment is crucial for your vehicle's safety, fuel efficiency, and tire longevity. We use the latest alignment equipment to ensure accurate and precise alignment.
- Interstate Battery Dealer: We offer a wide range of Interstate batteries to ensure your vehicle starts reliably every time.
At EC Quality Car Care, we also offer a 12-month/12,000-mile warranty on parts and labor, shuttle service (within a 5-10 radius), and free WiFi connection for your convenience. We strive to build your trust and loyalty by providing excellent customer service and high-quality automotive repair.
General Impression
The reviews for EC Quality Car Care provide a mixed bag of experiences, with some reviewers expressing satisfaction with the services provided, while others have had negative encounters.
Positive Feedback
Many reviewers have praised the shop for its excellent customer service, citing friendly and knowledgeable staff, prompt communication, and reasonable prices. Several customers have reported having their issues resolved quickly and effectively, with some even noting that the shop went above and beyond to ensure their satisfaction.
Negative Feedback
On the other hand, one reviewer had a poor experience, citing dishonest and incompetent service. Another reviewer mistakenly posted a negative review for a different business, but later apologized and retracted their statement.
Expertise and Quality of Service
Several reviewers have praised the shop's technical expertise, citing certified technicians and high-quality parts. One reviewer even mentioned that the owner, Emiliano, takes great pride in ensuring that all repairs are done correctly.
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