Get Back on the Road with Tire Town - Your Partners in Auto Care
Welcome to Tire Town, your reliable partner for all your automotive needs in the State College area. Founded in 1964, we've proudly served drivers in Happy Valley and beyond, providing comprehensive auto repairs, preventative maintenance, and top-notch tire services.
Our Expertise
At Tire Town, we are a team of experienced technicians skilled in:
- Preventative Maintenance: Stay ahead of potential problems with oil changes, state inspections, belt and hose replacements, and more.
- Auto Repair: From routine tune-ups to complex engine repairs, brake repairs, exhaust system repairs, and electrical diagnostics.
- Tire Services: Get the best care for your tires, with tire rotations, balancing, alignment, sales, and expert advice on tire maintenance.
Our Commitment
Our dedicated team is committed to:
- Exceptional Customer Service: We treat every customer with respect and personalized attention.
- Quality Workmanship: We use only high-quality parts and follow manufacturer specifications for all repairs.
- Competitive Pricing: We offer competitive rates and transparent billing.
- Convenience: We offer online scheduling, flexible hours, and a convenient location in State College.
Why Choose Tire Town?
- Years of experience: We have decades of expertise in automotive repair and maintenance.
- Family-owned and operated: We take pride in serving our community and building lasting relationships with our customers.
- Honest and transparent: We are committed to open communication and fair pricing.
More Than Just Repairs
We are also proud to offer:
- A wide selection of tires from leading brands like Michelin, BFGoodrich, Uniroyal, and more.
- Competitive tire installation and balancing services.
- Professional advice on choosing the right tires for your vehicle and driving needs.
Let us be your trusted partner for all your automotive needs. Contact us today to schedule your appointment or request a free quote!
Customer Service
The reviews reveal a mixed experience with Tire Town's customer service. Some customers have had positive experiences with the staff, praising their friendly and courteous nature. For instance, Mike Miller's daughter was put at ease when her car had battery issues, and Nancy Haney has been a loyal customer for years, appreciating the staff's willingness to only perform necessary work. Mark P., Mark R., Danielle Steele, Andrea Kb, Bruce Weaver, Erin Lougy, and Mk K. all rave about the excellent service they received.
On the other hand, some customers have had negative experiences with the staff. Nathan Lasut was met with rudeness when trying to address a warranty issue, and Tom J. was left waiting after being told the store was closing, only to be told later that the staff was "picking up" and going home early.
Product Quality and Repair
The reviews also highlight some issue with product quality and repair. Brandy Jackson discovered that a new set of tires was mounted incorrectly by another garage, causing wear on the inside of the tires. Tom J. tried to have a tire removed from his car, but was refused due to the store being "closed."
Recommendation
While some customers have had poor experiences with Tire Town, the majority of the reviews praise the store's excellent customer service, transparent assessments, and quick repairs. However, customers should be aware of the possibility of inconsistencies in staff behavior and product quality.
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