Family Owned. Customer Driven.
At COCCIA Ford, we're proud to be a premier Ford dealership in Wilkes-Barre, Pennsylvania. Our family-owned and customer-driven team is dedicated to providing an exceptional car-shopping experience for our valued customers. With a wide range of new and used Ford vehicles, as well as certified pre-owned options, we have something for every driver.
Our Commitment to Excellence
As a trusted Ford dealership, we're committed to delivering the highest level of customer service and ensuring that our customers leave our lot satisfied with their purchase. Our state-of-the-art Ford service center is staffed by a team of expert technicians who are equipped to handle all your vehicle's maintenance and repair needs. Whether you're due for a routine oil change or require more extensive work, we're here to help.
Our Commitment to Quality
At COCCIA Ford, we're passionate about offering only the best to our customers. That's why we maintain an extensive inventory of new Ford vehicles, including popular models like the F-150, Explorer, and Mustang GT. We also carry a wide range of used cars from various manufacturers, as well as certified pre-owned Ford vehicles that undergo rigorous inspections to ensure they meet our high standards. Whether you're in the market for a new or used vehicle, we're confident that we can help you find the perfect fit.
Our Commitment to Community
As a local business, we're dedicated to giving back to our community. We take pride in our ability to support local organizations and participate in charitable events that benefit our neighbors. At COCCIA Ford, we believe that being a responsible corporate citizen is just as important as providing excellent customer service.
Why Choose COCCIA Ford?
We're not just any ordinary car dealership. At COCCIA Ford, we're dedicated to:
- Offering the widest range of new and used Ford vehicles in the area
- Providing exceptional customer service and expert automotive advice
- Maintaining a state-of-the-art Ford service center with certified technicians
- Supporting our local community through charitable initiatives and sponsorships
- Ensuring that every vehicle we sell meets the highest standards of quality and condition
Visit Us Today
Whether you're in the market for a new or used vehicle, need routine maintenance or repairs, or simply want to learn more about our services, we invite you to visit us at COCCIA Ford. Our dedicated team is always here to help.
Overall Experience
The majority of customers had a positive experience at Coccia Collision, with several reviewers expressing their satisfaction with the quality of work and the professionalism of the staff.
Staff and Service
The staff at Coccia Collision were consistently praised for their friendly and courteous service, with several reviewers mentioning specific employees who went above and beyond to help them. The front desk staff and the body shop technicians were particularly commended for their professionalism and attention to detail.
Quality of Work
The quality of work done at Coccia Collision was a major highlight for many reviewers, with several mentioning that their vehicles looked like new after the repairs. However, there were some negative comments about the quality of work, with one reviewer expressing disappointment with the lazy work and having to bring their car back multiple times to fix the same issue.
Communication
Some reviewers had issues with communication, with one reviewer mentioning that they had to call the shop multiple times to get updates on their vehicle's status. However, others reported that the shop kept them informed throughout the repair process and delivered their vehicles on time.
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