Experience the Hi-Tech Difference: Quality Service at a Fair Price
At Hi-Tech Automotive, we're dedicated to providing top-notch auto repair and maintenance services to our valued customers in Mokena, IL, and surrounding areas. As a family-owned business founded in 1995, we take pride in our high-quality workmanship, fair prices, and the best products and parts. Our ASE-certified technicians are equipped to handle a wide range of services, from routine oil changes and brake repairs to complex engine diagnostics and transmission repairs.
Our Services
We understand that your vehicle is an essential part of your daily life, and that's why we offer a comprehensive suite of services to keep it running smoothly. From tire sales and installations to wheel alignments and engine repair, we've got you covered. Our state-of-the-art facility is equipped with the latest technology, allowing us to diagnose and repair your vehicle efficiently and effectively. We also offer 24-hour towing and roadside assistance, so you can rest assured that help is just a phone call away.
Our Commitment to You
At Hi-Tech Automotive, we're committed to providing exceptional customer service and building long-term relationships with our customers. We believe in being transparent and honest in our dealings, and we'll always provide you with a detailed estimate of the work required and the associated costs. We're proud to be a trusted partner for all your automotive needs, and we look forward to serving you.
Awards and Recognition
We're thrilled to have been named Southland's Best for 2023, a testament to our dedication to excellence and customer satisfaction. Our customers trust us with their vehicles because they know we'll provide them with the best possible service at a fair price.
Convenience and Amenities
We understand that waiting for your vehicle to be repaired can be inconvenient, which is why we offer a comfortable waiting area with TV, laptop working space, and an enlarged desk. We also have a night key drop available for your convenience. Our goal is to make your experience with us as seamless and stress-free as possible.
General Impressions
The reviews of Hi-Tech Automotive are mixed, with some customers expressing satisfaction with the service and work quality, while others report negative experiences with overpricing, poor customer service, and dishonest business practices.
Pricing and Honesty
A common complaint among reviewers is that Hi-Tech Automotive is overpriced, with some customers reporting that they were quoted higher prices for repairs and services compared to other shops. Some reviewers also felt that the shop was dishonest, trying to sell them unnecessary services or parts.
Customer Service
Several reviewers reported poor customer service, including condescending and rude behavior from staff members. Some customers felt that the shop was not transparent about their prices and services, and that they were not willing to work with them to find a solution.
Positive Experiences
On the other hand, some reviewers reported positive experiences with Hi-Tech Automotive, praising the shop's cleanliness, friendly staff, and excellent work quality. Some customers also appreciated the shop's efficiency and willingness to accommodate their needs.
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