Business Details
Your Trusted Auto Repair Experts in Pullman, WA
Heritage Auto Repair has been a trusted name in automotive services for over five decades, serving Pullman and surrounding communities with unwavering commitment to quality. Our family-owned shop combines extensive experience with certified technicians who prioritize precision in every wheel alignment, brake repair, and preventative maintenance task. We exclusively use premium parts from renowned brands like Michelin and Uniroyal, ensuring lasting solutions that enhance vehicle safety and performance.Our dedication to stress-free service extends to amenities like complimentary Wi-Fi and a comfortable waiting area, making your visit as convenient as possible. With a legacy of excellence spanning generations, we remain focused on delivering honest, reliable repairs that exceed customer expectations.
Services
Wheel Alignment
Brake Repair
Preventative Maintenance
Suspension Repair
Check Engine Light Diagnostics
Car A/C Repair
New Tires
Tire Rotation
Exhaust System Service
Steering Service
Highlights and features
- We've served Pullman drivers for over 40 years with certified technicians
- We use premium parts from Michelin, Uniroyal, and Hankook
- Our one-stop shop handles all automotive needs efficiently
- We offer amenities like free Wi-Fi and coffee during service
- We provide transparent diagnostics and honest repair recommendations
What people say
Honest, reliable, affordable
Superior auto services
Stress-free experience
Trusted for decades
Quality workmanship
Services
Wheel Alignment
Our precision wheel alignment service ensures optimal tire contact with the road surface. Using advanced equipment, we adjust angles to manufacturer specifications, improving fuel efficiency, extending tire life, and enhancing vehicle handling. This critical maintenance task prevents uneven wear patterns and maintains proper steering geometry for safer driving experiences.
Brake Repair
We provide comprehensive brake system diagnostics and repairs for all vehicle types. Our services include pad replacement, rotor resurfacing, fluid flushes, and ABS system checks. Certified technicians use specialized tools to ensure proper brake function, maintaining stopping power and safety standards while addressing unusual noises or pedal issues.
Preventative Maintenance
Our scheduled maintenance programs follow manufacturer guidelines for oil changes, fluid checks, and component inspections. This proactive approach identifies potential issues before they become major problems, maintaining warranty compliance and extending vehicle longevity through systematic care and documentation.
New Tires
We offer premium tire brands including Michelin, Uniroyal, and Hankook for various vehicle types. Our experts help select appropriate tread patterns and sizes based on driving conditions, ensuring proper installation and balancing. Tire purchases include disposal of old tires and comprehensive safety checks for optimal performance.
Suspension Repair
Our suspension specialists diagnose and repair shocks, struts, and related components. We address uneven tire wear, excessive bouncing, and handling issues through precision diagnostics. Repairs restore ride comfort, maintain proper wheel alignment, and ensure safe vehicle control under various road conditions.
People
Gordon Wallen
Owner
Gordon Wallen, owner and master mechanic, has led Heritage Auto Repair for over 40 years. His hands-on expertise and commitment to quality have established the shop as Pullman's trusted automotive destination since the 1980s.
Questions
What automotive services do you offer?
We provide complete auto repair services including wheel alignment, brake repair, suspension work, tire replacement, preventative maintenance, and check engine light diagnostics. Our shop handles both routine maintenance and complex repairs for all vehicle types.
How can I schedule an appointment?
Schedule through our website's 'Request Service' button, by calling (509) 334-2595 during business hours, or visit our location at 520 S Grand Ave, Pullman. We recommend appointments for faster service.
Do you service vehicles outside Pullman?
Yes, we serve customers from Moscow, ID, Colfax, WA, and surrounding areas. Our location at 520 S Grand Ave Pullman is easily accessible from all neighboring communities for automotive maintenance and repairs.
What makes your shop different?
With over 40 years of local experience, we combine certified technicians, premium parts from Michelin/Uniroyal, and customer amenities like free Wi-Fi. Our family-owned operation prioritizes transparency and quality workmanship.
What payment methods do you accept?
We accept major credit cards, debit cards, and cash payments. Payment arrangements can be discussed with our service advisors prior to starting repairs. Financing options available upon request.
