Your Safety is Our Main Priority
Neil's Motors Inc. has proudly served the automotive needs of Biddeford and surrounding communities since 1970. Our experienced technicians are dedicated to providing exceptional auto repair and maintenance services, ensuring that your vehicle is always running smoothly and efficiently.
General Repairs & Maintenance
- Oil change services and lubrication
- Tire sales, rotation, and balancing
- Brake inspections and repairs
- Engine diagnostics and repairs
- Transmission repair and replacement
- Electrical system troubleshooting and repair
- Air conditioning and heating repair
Specialized Services
- Diesel service and repair
- Hybrid vehicle maintenance
- Fleet services and inspections
- Check engine light diagnostics
- Full digital inspections using state-of-the-art software
Quality & Transparency
At Neil's Motors Inc., we believe in honest and transparent communication. We provide:
- Upfront and clear estimates before any work is performed
- Detailed explanations of repairs and recommendations
- A 3/36,000 mile warranty on all repairs
- Regular updates on the progress of your repairs
Customer-Focused Care
We understand that your vehicle is an important part of your life. That's why we prioritize:
- Personalized customer service
- Attention to detail
- Quality workmanship
- Convenient scheduling options
Communities We Serve
Neil's Motors Inc. proudly serves the residents of:
- Biddeford, ME
- Arundel, ME
- Kennebunk, ME
- Lyman, ME
- Saco, ME
Experience Excellence with Neil's Motors Inc.!
For over 50 years, Neil's Motors Inc. has been earning the trust and loyalty of our customers. Our commitment to exceptional service, quality repairs, and personalized care has made us a leading auto repair shop in the Biddeford area. Contact us today to schedule an appointment and experience the Neil's Motors Inc. difference!
Overall Experience
The reviews provide a mixed assessment of Neil's Motors, with some customers expressing satisfaction with the service, while others report negative experiences.
Positive Aspects
Professional and Knowledgeable Staff
Many reviewers praised the staff at Neil's Motors, describing them as friendly, knowledgeable, and professional. They appreciated the clear communication and updates provided throughout the repair process.
Good Work Quality and Fair Prices
Several customers reported being satisfied with the quality of work done on their vehicles, including repairs and maintenance. They also appreciated the fair prices charged for the services.
Trust and Loyalty
Many reviewers expressed trust in Neil's Motors, stating that they would return for future repairs and maintenance. Some even mentioned that they had found their "go-to" service center.
Negative Aspects
Overcharging and Dishonesty
A few reviewers reported being overcharged for services, with one customer claiming to have been quoted a higher price than initially stated. Another customer felt that the garage was dishonest in their business practices.
Poor Communication and Disorganization
Some customers experienced poor communication and disorganization at the garage, including delays and lack of updates on their vehicle's status.
Unqualified Technicians
One reviewer expressed concern that the garage had inexperienced technicians working on high-performance vehicles and foreign cars.
Concerns and Warnings
A few reviewers warned others to be cautious when dealing with Neil's Motors, citing issues with warranties, labor practices, and treatment of loyal customers.
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