Quality Repairs, Honest Prices, and a Commitment to Excellence
Performance Automotive and Tire Center is Mesa's premier, independent, family-owned and operated auto-repair facility, offering complete automotive care for nearly every make and model. As a local repair shop, we pride ourselves on providing personalized service, not typically found with lube shops, discount chains, and dealerships.
Our Services
We offer a wide range of services to keep your vehicle running smoothly and safely on the road. Our state-of-the-art equipment and ASE-certified technicians are equipped to handle everything from routine maintenance to major repairs. Some of our services include:
- Brake services, including brake pads and rotors
- Oil changes, including synthetic oil changes
- Tire services, including tire rotations and replacements
- Alignment and suspension services
- Engine maintenance and repairs
- Radiator services and repairs
- Air conditioning and heating services
What to Expect
At Performance Automotive and Tire Center, we strive to provide exceptional customer service. When you visit us, you can expect:
- A free estimate and consultation with one of our knowledgeable technicians
- A loaner car, available upon request, to ensure you have a reliable ride while your car is being serviced
- ASE-certified technicians, dedicated to providing honest and reliable work
- A nationwide warranty, providing peace of mind for our customers
- Great prices and price matching, ensuring you get the best value for your hard-earned dollars
- Exceptional customer service, with friendly and helpful staff, ready to answer any questions or concerns
Why Choose Us
At Performance Automotive and Tire Center, we are committed to providing personalized service, not typically found with larger corporations. Our family-owned and operated business allows us to build relationships with our customers and provide customized solutions for their unique vehicle needs. Our staff is dedicated to helping you get back on the road, safely and efficiently.
What Our Customers Say
Our customers rave about our services, stating that our staff is "responsive and respectful, " our prices are "great, " and our work is "done on time." We're proud of our reputation and strive to continue exceeding our customers' expectations.
Contact Us
If you're looking for a reliable and trustworthy auto repair shop in Mesa, look no further than Performance Automotive and Tire Center. Contact us today to schedule an appointment or learn more about our services.
Customer Service
Customers have reported mixed experiences with the customer service at Performance Automotive and Tire. Some reviewers, like Debbie R. and Jeff Vinca, have praised the facility for having excellent customer service, being friendly, and courteous. However, others, like T. De and Austin, have reported negative experiences, including being misled about prices and feeling pressured into additional services.
Pricing and Transparency
Several reviewers have expressed frustration with the pricing and transparency at Performance Automotive and Tire. Some have reported being surprised by additional charges, such as the $22 charge for synthetic oil, and feeling that the prices are not clearly disclosed. Imran Sultan was shocked by the estimate of $2000 for repairs and felt that the inspection cost was excessive.
Repair Quality and Honesty
There are concerns about the quality and honesty of the repairs performed at Performance Automotive and Tire. Austin reported that the alignment on his truck was not done correctly the first time, and Imran Sultan felt that the shop was trying to take advantage of him by recommending unnecessary repairs. Austin also suspected that the shop had intentionally unplugged a sensor to fail his emissions test and charge him for the repair.
Recommendation
Based on the reviews, it seems that some customers have had positive experiences with Performance Automotive and Tire, but others have reported negative experiences with pricing, customer service, and repair quality. It's essential to approach with caution and carefully review prices and services before committing to repairs.
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