The Service Department

Established in 1999, The Service Department Graham, Inc. is a locally owned and operated family business committed to providing honest and quality service to our customers. We are proud to be a part of the community in Swepsonville, North Carolina, where we have built lasting relationships with our clients. Our mission is to create a personalized experience for every customer, ensuring that their car-related problems are thoroughly addressed and solved.

Our Story

Our journey began with two passionate individuals who wanted to break away from the big dealerships and focus on building a business that values customer relationships. Through the years, we have grown and expanded, bringing in additional trained technicians to join our team. Our dedication to providing exceptional service has earned us a reputation as a trustworthy and reliable auto repair shop.

Meet Our Team

At The Service Department Graham, Inc., we are committed to delivering top-notch service from our team of experienced technicians. Our team consists of:

• Jimmy Rogers, Owner: With over 30 years of experience, Jimmy is a certified ASE Master Technician. He shares his passion for cars and dedication to customer satisfaction with his son, Josh.
• Josh Rogers, Lead Diesel Technician: Josh is a certified ASE technician and Ford Master Technician. His artwork created from scrap parts is a testament to his creativity and enthusiasm.
• Lisa Rogers, Office Manager: Lisa has spent 23 years working at UNC-Chapel Hill before joining the family business. She is committed to ensuring seamless communication and administrative support.
• Johnny Basden, Quick Service Technician: Johnny is a volunteer firefighter and a certified ASE technician. He is dedicated to providing excellent service and enjoying time with his family and friends.
• Mike Herring, Technician: Mike has over 20 years of experience in the automotive industry and has recently joined our team.
• Caz Stone, Service Writer: Caz is a local resident and graduate of Southern Alamance. He enjoys spending time outdoors and is a sports broadcaster on weekends.

Our Services

At The Service Department Graham, Inc., we offer a comprehensive range of services to meet the diverse needs of our customers. Our services include:

• Vehicle Maintenance: Regular maintenance is essential for the longevity and performance of your vehicle. Our expert technicians will keep your car in optimal condition throughout the year.
• Diagnostic & Repair: If your vehicle is experiencing issues, our qualified technicians are equipped to diagnose and fix residential and commercial vehicles.
• Diesel Repair & Installation: Our experts are certified to provide top-notch diesel repair and installation services for commercial vehicles.

What Sets Us Apart

Unlike bigger auto repair corporations, we prioritize building lasting relationships with our customers. We strive to understand the unique needs of each customer and provide personalized solutions to address their car-related problems. Our commitment to excellence, combined with our experienced team, sets us apart from others in the industry.

Schedule an Appointment

At The Service Department Graham, Inc., we value your time and are committed to providing prompt and efficient service. To schedule an appointment or learn more about our services, please call us at (336) 578-8158 or visit our location at 1341 East Main Street, Graham, NC 27253.