At PAW Automotive Service Center, we pride ourselves on providing top-quality automotive services to the people of San Diego County. With over 23 years of experience, our knowledgeable staff, led by owner John Cafiero, has been dedicated to providing honest, professional, and compassionate service to our customers.
A Commitment to Quality
As a certified auto repair facility, we adhere to the same standards as dealerships, using high-quality diagnostic equipment, fluid machines, and ASE-certified technicians to ensure the highest level of service. We stand behind our work with a 3-year/36,000-mile warranty, giving you peace of mind knowing that your vehicle is in good hands.
The PAW Difference
At PAW Automotive Service Center, we strive to be San Diego County's most trusted one-stop shop for any and all automotive services. With honesty, integrity, and compassion as our cornerstones, we aim to create lifelong relationships with every customer we serve. We believe in treating our customers like family, aiming to make every visit as smooth as possible.
Fleet Services
Our fleet services are designed to keep your company's vehicles running smoothly and efficiently. We work with multiple fleet service management companies, including Enterprise, Element, and WEX, to provide priority service and top-of-the-line maintenance for your fleet vehicles. Our Preventive Maintenance Program includes oil and oil filter changes, a 50-point complete vehicle inspection, and an investigation of any check-engine lights.
Certified Auto Repair
As a certified auto repair facility, we agree to provide knowledgeable ASE-certified technicians, priced-out estimates, authorization prior to repairs, and itemized invoices for parts and service. We also honor all manufacturer's warranties on parts we install and maintain high professional standards.
Services Offered
At PAW Automotive Service Center, we offer a wide range of services to keep your vehicle running smoothly. Our services include:
- 30/60/90-thousand-mile services
- Air conditioning service
- Complete vehicle diagnostics
- Alignments and suspension
- Oil and brake checks
- Transmission repairs
Contact Us
If you have any questions or concerns about our services, please do not hesitate to contact us at (619) 749-7996 or service@pawservicecenter.com. Our friendly and knowledgeable staff are always happy to help.
Overall Experience
The majority of reviewers have had a positive experience with PAW Automotive Service Center, with most giving the shop 5-star ratings. The common thread among these reviews is the shop's excellent service, transparency, and professionalism. Reviewers praised the staff, particularly Kevin, for being knowledgeable, helpful, and communicative. They also appreciated the shop's upfront estimates, timely completion of work, and reasonable prices.
Service Quality
Reviewers praised the quality of the work done by PAW Automotive, citing repairs and maintenance that were done correctly and efficiently. Some reviewers mentioned that the shop's thorough inspections and explanations of work done helped them feel more informed and in control of their vehicle's maintenance.
Communication
The shop's communication with customers was consistently praised, with reviewers noting that staff members took the time to explain work done and made recommendations for future maintenance. Reviewers appreciated the shop's willingness to answer questions and provide detailed estimates.
Trust and Honesty
Reviewers expressed trust in the shop and its staff, citing experiences where the shop did not try to oversell or upsell them on additional services. Some reviewers praised the shop's honesty in explaining the unnecessary nature of certain repairs.
Exceptions
One reviewer, Diego Garcia, gave the shop a 2-star rating and expressed frustration with the estimate for a thermostat replacement. However, this reviewer's experience appears to be an outlier, as most reviewers had positive experiences with the shop.
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