At German Auto Werks, we pride ourselves on being a family-owned and operated business with over 50 years of combined experience in German Automotive Repair. We understand the importance of trust and personalized service when it comes to maintaining and repairing your vehicle. Our goal is to provide you with the highest level of expertise and customer satisfaction, ensuring that your vehicle is running safely and efficiently.
Services
We offer a wide range of services to meet your vehicle's specific needs. From scheduled routine maintenance to more complex repairs, our expert technicians are equipped to handle any job. Our services include:
- Scheduled Routine Maintenance: Regular tune-ups, oil changes, and maintenance to keep your vehicle running smoothly
- Brake Repairs: Brake pad replacements, rotor resurfacing, and brake fluid flushes to ensure safe and reliable braking performance
- Engine and Transmission Repairs: Diagnostic services, repair, and replacement of engines and transmissions to get your vehicle running smoothly
- Electrical Issues: Diagnostic and repair services for electrical issues, including wiring, circuit boards, and electrical components
- Exhaust Systems: Repair and replacement of exhaust systems, including mufflers, catalytic converters, and oxygen sensors
- Steering and Suspension: Alignment, suspension, and steering repairs to improve your vehicle's handling and ride quality
- Computer Diagnostics: Advanced computer diagnostic services to detect and repair issues with your vehicle's computer system
- Used Car Inspections: Pre-purchase inspections to ensure a safe and reliable purchase
- All German Autos: Repairs and maintenance for Audi, BMW, Mercedes Benz, Mini Cooper, Porsche, and Volkswagen vehicles
Parts and Service
At German Auto Werks, we believe in using only the best parts and materials for your vehicle. We source our parts from reputable suppliers to ensure authenticity and quality. Our technicians are trained to work with a wide range of parts and components to ensure that your vehicle is repaired to manufacturer specifications.
Brakes and Rotors
We pride ourselves on our brake repair services, using only the best parts and materials to ensure safe and reliable braking performance. Our technicians are equipped to diagnose and repair brake issues, including brake pad replacements, rotor resurfacing, and brake fluid flushes.
Oil and Filters
We understand the importance of regular oil changes and filter replacements. Our technicians use only the best oil and filter products, including German-made Liqui Moly oil and Lucas oil for older vehicles.
Location and Hours
Our convenient location is situated at 3943 Missouri Flat Road, Suite #3, Placerville, CA 95667. We operate Monday through Friday from 8:00 AM to 5:00 PM, and we offer a night drop for your convenience. Call us at (530) 621-2939 or email us at GermanAutoWerks@live.com to schedule an appointment or inquire about our services.
About Us
At German Auto Werks, we are committed to providing you with the highest level of customer service and expertise. Our technicians are trained to work on a wide range of German vehicles, including Audi, BMW, Mercedes Benz, Mini Cooper, Porsche, and Volkswagen. With over 50 years of combined experience, you can trust that your vehicle is in good hands. We pride ourselves on being an honest and trustworthy repair shop, dedicated to providing you with the best possible service at a reasonable price.
Overview
German Auto Werks has received overwhelmingly positive reviews from customers, with many praising the shop's honesty, professionalism, and expertise. The majority of customers have had excellent experiences, with many returning for multiple services.
Services and Quality of Work
The majority of reviews highlight the excellent work performed by the shop's mechanics, including oil changes, general repairs, and maintenance. Customers have praised the shop's ability to handle a range of European cars, including Mercedes, Volkswagen, and BMW. Many have noted the shop's willingness to explain repairs and procedures, making customers feel informed and comfortable.
Customer Service
Customers have raved about the shop's customer service, with many stating that the staff is friendly, courteous, and helpful. Several customers have specifically praised Jaime, Drew, and Vlad for their excellent service.
Negative Experience
One customer, David Rice, had a negative experience with the shop. He was upset about the shop's refusal to take pictures of damage to his vehicle, which his insurance company required. The customer felt that the shop was being inflexible and uncooperative, and that the staff member was rude when discussing the issue. The customer was also frustrated by the shop's requirement that he pay for a diagnostic test before the shop would resolve the issue.
Comparison and Recommendation
Many customers have compared German Auto Werks favorably to other shops they have used in the past. Customers have recommended the shop to friends and family, and several have stated that they will return for future services.
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