Business Details
29 Years
experience
Emergency
services
Your Trusted Auto Repair Partner in Medford, OR
Bob Thomas Automotive has been providing trusted automotive repair services in Medford, Oregon since 1997. Our ASE-certified technicians, including master technicians with decades of combined experience, deliver superior quality repairs and maintenance for both personal and commercial vehicles. With a 6,000-square-foot facility featuring 12 dedicated fleet repair bays, we serve the Rogue Valley community while maintaining a strong commitment to customer satisfaction.Our nationwide 24-month/24,000-mile warranty and complimentary roadside assistance program demonstrate our confidence in the work we perform. As a family-owned business, we prioritize transparency, ethical practices, and building long-term relationships with our clientele through consistent, reliable service.
Services
Auto Repair
Fleet Services
Oil Changes
Computer Diagnostics
Nationwide Warranty
Details
- Year established: 1997
Highlights and features
- ASE-certified technicians with master-level expertise
- 25+ years serving the Rogue Valley community
- Dedicated 6,000 sq ft fleet repair facility
- Nationwide 24-month/24,000-mile warranty
- Complimentary roadside assistance program
Associations and certifications
- ASE
What people say
Friendly Mechanics
Honest Service
Quick Repairs
Nationwide Warranty
Fleet Expertise
Services
Auto Repair
Our ASE-certified technicians provide comprehensive automotive repair services for foreign and domestic vehicles. From brake repairs to transmission services, we use advanced diagnostic equipment and factory-trained techniques to ensure quality workmanship. With 25+ years of experience and a 6,000-square-foot facility, we guarantee repairs that meet industry standards while maintaining transparent communication throughout the process.
Fleet Services
Specialized fleet maintenance and repair services for businesses with commercial vehicles. Our dedicated 6,000 sq ft facility features 12 bays and two technicians focused exclusively on fleet management. We offer special pricing for companies with more than five vehicles and provide efficient service to minimize business downtime while maintaining vehicle performance and safety standards.
Oil Changes
Full-service oil change options including synthetic, high-mileage, and diesel oil changes with a 27-point inspection. Our certified technicians use quality products to maintain engine performance while identifying potential issues early. The service includes filter replacement and fluid checks, with options for express service and after-hours drop-off for customer convenience.
Computer Diagnostics
Advanced diagnostic services using state-of-the-art equipment to identify vehicle issues accurately. Our master technicians interpret diagnostic codes and perform comprehensive inspections to address both check engine light warnings and performance concerns. This service ensures precise repairs that restore vehicle functionality while preventing future mechanical problems through early detection.
Nationwide Warranty
Comprehensive 24-month/24,000-mile parts and labor warranty covering major vehicle systems including engine, transmission, and electrical components. Backed by Technet, this nationwide warranty ensures repair protection across the United States with roadside assistance benefits including towing and emergency service coverage for added customer peace of mind.
People
Brian Thomas
Owner
With over 14 years of customer service experience and 6 years in automotive management, Brian joined Bob Thomas Automotive in 2013. He focuses on ensuring customer satisfaction through personalized service and operational excellence.
Loren Aubuchon
Shop Manager/Service Advisor
ASE-certified service consultant with 15+ years automotive experience. Achieved Honda Certified Service Advisor status in 2005 and joined BTA in 2011, specializing in customer relationship management and technical diagnostics.
Sam Scott
Master Technician
Master ASE Technician with nearly 20 years automotive experience. Joined BTA in 2018, bringing expertise in complex diagnostics and repair solutions while maintaining a commitment to quality workmanship.
Adam Turnbeaugh
Automotive Technician
Experienced technician with 25 years industry experience specializing in gas and diesel engine diagnostics. Provides expert repair services for both personal and commercial vehicles with a focus on performance optimization.
John Oberhauser
Service Advisor
Dedicated service advisor with extensive automotive knowledge. Focuses on personalized customer service, explaining repairs clearly and ensuring confidence in maintenance decisions through transparent communication.
Questions
What services does Bob Thomas Automotive offer?
We provide comprehensive auto repair, diagnostics, oil changes, fleet services, and scheduled maintenance for both personal and commercial vehicles.
Do you offer warranties on your repairs?
Yes, all repairs come with a nationwide 24-month/24,000-mile parts and labor warranty through Technet.
Are your technicians certified?
All our technicians are ASE-certified, with several holding master technician credentials and decades of combined experience.
Do you provide fleet vehicle services?
Yes, we have a dedicated 6,000 sq ft facility with 12 bays specifically for fleet repairs and maintenance.
What payment methods do you accept?
We accept major credit cards including Rogue Federal Credit Union Visa cards for our RFCU Living Local Discount program.
Is emergency service available?
We offer towing services and roadside assistance for urgent vehicle issues requiring immediate attention.
