Knowledgeable // Trustworthy Vehicles Serviced
A Trusted Partner for Comprehensive Auto Care in Waukesha
Our locally-owned and operated shop has been serving the Waukesha community for years, providing honest and reliable automotive repairs and maintenance services. Our dedicated team of experienced mechanics is committed to earning your trust through exceptional service, competitive pricing, and transparency every step of the way.
What Sets Us Apart?
We prioritize:
- Customer satisfaction: We work collaboratively with each customer to understand their unique needs and provide personalized solutions.
- Quality workmanship: We only use high-quality parts and follow industry-leading procedures to ensure lasting repairs.
- Transparency: We always explain the problem, estimated costs, and repair options before proceeding.
- Convenience: We offer flexible scheduling, convenient online appointments, and affordable payment options.
Our Comprehensive Services
We provide a comprehensive range of services to keep your vehicle performing at its best, including:
- General repairs: Engine tune-ups, oil changes, brake repairs, exhaust system repairs, electrical system troubleshooting, and more.
- Preventative maintenance: Regular inspections, oil changes, tire rotations, and filter replacements to avoid costly breakdowns and extend your vehicle's lifespan.
- Specialized services: Muffler and exhaust repair, steering and suspension work, tire services, and battery replacements.
Our Commitment to Excellence
Our team stays updated with the latest industry advancements and utilizes cutting-edge technology to diagnose and repair your vehicle efficiently. We believe in open communication and honest recommendations, always advising you of the best options available.
We proudly serve the Waukesha community and are dedicated to providing reliable, affordable auto care that you can trust.Overall Experience
Most customers have had a positive experience with M&P Auto Repair, praising their trustworthiness, fairness, and honesty. However, some customers have had negative experiences, citing poor work quality, high prices, and a lack of transparency.
Positive Aspects
Efficient Service
Customers have praised M&P Auto Repair for their quick turnaround times, with one customer getting their SUV's pipe work done in just a few hours.
Friendly Staff
The staff at M&P Auto Repair have been described as extremely nice and courteous, making customers feel welcome and valued.
Negative Aspects
Selective Repairs
Some customers have reported that M&P Auto Repair is selective about the types of repairs they will do, with one customer being told that they wouldn't fix their Ford's exhaust leak because it wasn't worth their time.
Poor Work Quality
There have been reports of poor work quality, with one customer experiencing brake problems just two months after a repair job.
Transparency Issues
Some customers have reported a lack of transparency, with one customer being told that they wouldn't provide a receipt or look up previous work.
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