Trustworthy Car Repair and Maintenance for a Lifetime of Reliability
At CMD Automotive, we're dedicated to providing top-notch car repair and maintenance services to the Charlotte community. With over 20 years of experience, our team of factory-trained master technicians has earned a reputation for delivering exceptional results at an affordable price. We're proud to be a trusted partner for car owners in South End, Sedgefield, Dilworth, and Uptown, providing a wide range of services that cater to all your vehicle's needs.
Our Mission
Our mission is to provide high-quality car repair and maintenance services that exceed our customers' expectations. We're committed to building long-term relationships with our clients, and we strive to make each interaction with us a positive and memorable experience. We believe that honesty, transparency, and fair pricing are essential in building trust with our customers, and we're dedicated to providing the best possible service to every car owner who walks through our doors.
Our Services
At CMD Automotive, we offer a comprehensive range of car repair and maintenance services, including engine and transmission repair, GDI valve cleaning, brakes, wheels, and tires, oil changes, NC state inspections, car air conditioning repair, pre-purchase inspections, steering and suspension, fuel system, exhaust and muffler repair, and car electrical repair. Our licensed technicians are equipped with the latest diagnostic equipment and brand-specific products to ensure that your vehicle receives the best possible care.
We understand that every car is unique, and we're committed to providing personalized service that caters to your specific needs. Whether you're looking for routine maintenance, minor repairs, or major overhauls, we've got you covered. Our team is dedicated to providing friendly, honest, and reliable service that you can trust.
Why Choose Us?
At CMD Automotive, we're passionate about cars, and we're committed to providing exceptional service that sets us apart from the rest. Our technicians are factory-trained and have a combined experience of over 80 years. We use brand-specific products and diagnostic equipment to ensure that your vehicle receives the best possible care. We're committed to honesty, transparency, and fair pricing, and we'll never try to sell you something you don't need. Our goal is to build long-term relationships with our customers, and we strive to make each interaction with us a positive and memorable experience.
Exceptional Customer Service
The reviews at Chris Mechanic Diagnostic (CMD) praise the shop's exceptional customer service, with many customers raving about the friendly and knowledgeable staff. Specifically, Kevin and Bill are consistently credited with being extremely knowledgeable, honest, and courteous. The reviews highlight the shop's commitment to open communication, with customers appreciating the clear explanations of diagnoses and recommended repairs.
Professional Workmanship
CMD's technicians are also praised for their professionalism and expertise, with customers appreciating the thorough and efficient workmanship. Many customers have reported repaired vehicles that are running better than ever, with some even stating that their vehicles have been transformed from "rust" to "like new" after receiving services from CMD.
Value for Money
The reviews also highlight the shop's fair and reasonable pricing, with many customers appreciating the transparent and upfront communication about costs and services. Customers are also impressed with the shop's willingness to accommodate their schedules and provide efficient turnaround times.
A Single Negative Review
However, one customer, Michael Keller, left a scathing review, citing a decline in quality of service over time. He complaint about a diagnosis that was inaccurate and concluded with a series of costly repairs that left his vehicle in a worse state than when it was first brought in.
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