Quality Collision Repairs with First Class Customer Service
At Grossi & Associates, Inc., we take pride in being a family-owned and operated business with a rich history of providing top-notch collision repair services to the community. Founded in 1980 by Paul and Virginia Grossi, we have been dedicated to excellence in collision repair for over four decades.
Our Mission
At Grossi & Associates, Inc., our mission is to provide quality collision repairs with first-class customer service. We believe in instilling values of teamwork, ethics, and dedication to our customers, employees, and community. Our commitment is to exceed customer expectations, creating a genuine customer experience by proactively satisfying their needs.
Our Services
As a state-of-the-art collision repair shop, we offer a wide range of services, including:
- Collision Repair: Our expert technicians will restore your vehicle to its pre-accident condition using the latest technology and techniques.
- Free Computerized Estimating: Our computerized estimating system ensures accurate quotes and minimizes the repair process.
- Rental Assistance: We can provide rental vehicles to get you back on the road quickly and conveniently.
- Full-Service Paint Department: Our expert painters will restore your vehicle's original finish, using high-quality paints and materials.
- Spray-In Bedliner: Protect your truck's bed with our durable spray-in bedliner service.
- Paintless Dent Repair: Remove minor dings and dents without damaging your vehicle's paint job.
- Pinstripe Accessory Installation: Add decorative stripes and accents to your vehicle with our pinstripe installation service.
- Employment Opportunities: We are always looking for talented and enthusiastic individuals to join our team.
Awards and Recognition
We are proud to be the recipient of the "Best of the Valley" award for multiple years, as voted by our customers. This accolade is a testament to our dedication to excellence in collision repair and exceptional customer service.
History and Expansion
Grossi & Associates, Inc. was founded in 1980 by Paul and Virginia Grossi. In 1987, the business was incorporated, and in 1995, we expanded our facility by adding an additional 6,000 square feet, increasing our capacity to 29 work bays. This expansion has enabled us to handle a higher volume of repairs and provide an even better customer experience.
Community Involvement
At Grossi & Associates, Inc., we are committed to giving back to our community. We are proud supporters of local charities and initiatives, and we are always looking for ways to make a positive impact on the lives of those around us.
Professionalism and Customer Service
The reviews from Grossi & Associates are overwhelmingly positive, with all reviewers except one giving the company a 5-star rating. The reviewers praise the company's professionalism, customer service, and quality of work. Many reviewers mention the company's prompt communication, transparency, and attention to detail, which left a positive impression.
Reviews
Reviewers rave about the company's work, citing specific examples of excellent service. Anthony, in particular, is praised for his knowledge, honesty, and communication skills. Reviewers also appreciate the company's willingness to go above and beyond, such as cleaning their vehicles and providing unexpected amenities.
Some reviewers specifically mention the company's expertise, attention to detail, and customer service, stating that they lived up to the reviews and exceeded their expectations. Others praise the company's honesty and integrity, citing examples of Anthony refusing to work on a vehicle with pre-existing damage.
Negative Reviews
One reviewer, Melanie Phillips, gave the company a 3-star rating due to unforeseen issues with her vehicle that prevented the company from completing the repairs. Although Anthony was honest and refused to take on the work due to the vehicle's prior damage, which was disappointing to Melanie.
Another reviewer, Doug Sciotto, gave the company a 1-star rating due to issues with the paint job and the company's handling of damage to his rims. Doug felt that the company did not take his concerns seriously and shrugged off the impact.
Be the first to review Grossi & Associates.
Write a Review
