Trust us to get you back on the road!
At Premier Automotive Service, we believe in the importance of building strong relationships with our customers, providing them with exceptional auto repair services, and being a trusted name in the Des Moines and Greater Urbandale Area. As a family-owned and operated business since 2002, we take pride in our commitment to total customer satisfaction, ensuring that every vehicle that leaves our NAPA AutoCare Center shop meets the highest standards of quality and performance.
Our History
Our journey began over 15 years ago, and since then, we have been dedicated to providing premium auto repair services to our community. We have built a reputation for honesty, integrity, and expertise, earning the trust of our customers who have come to rely on us for all their auto repair needs.
Our Services
We offer a comprehensive range of auto mechanic services, including oil changes, auto glass repair, timing belts, 24-hour emergency towing, tires, exhaust/mufflers, brakes, and suspension. Our certified technicians use the latest diagnostic and repair equipment to ensure that every vehicle is serviced to the highest standards. We also offer a nationwide warranty of 36 months/36,000 miles on qualifying repairs and services, providing our customers with added peace of mind.
Our Values
At Premier Automotive Service, we value our customers' time, trust, and loyalty. We understand the importance of getting your vehicle back on the road quickly, which is why we offer fast and efficient services, while never compromising on quality. We believe in honesty, transparency, and integrity, and we strive to build long-term relationships with our customers.
Our Promise
We promise to provide exceptional auto repair services, tailored to meet the unique needs of each customer. We promise to be honest, transparent, and professional in all our dealings. We promise to use only the highest-quality parts and materials, and to stand behind our work with a nationwide warranty. We promise to continuously improve and expand our services to meet the evolving needs of our customers.
Overall Experience
The reviewers had a uniformly positive experience with Premier Automotive. They praised the staff for their excellent customer service, high-quality work, and fair pricing. The mechanics were knowledgeable, courteous, and transparent in their communication, keeping the customers informed throughout the repair process.
Communication and Communication
The reviewers appreciated the efficient and effective communication with the Premier Automotive team. They praised the shop for providing detailed explanations of the necessary repairs, clear estimates, and brief updates on the progress of their work.
Workmanship and Quality
The reviewers were impressed with the quality of the work done by the mechanics at Premier Automotive. They praised the shop for using high-quality parts and for the attention to detail in their repairs.
Pricing and Value
The reviewers felt that the prices charged by Premier Automotive were fair and competitive. They appreciated the shop's honesty in their pricing and the lack of hidden fees or surprises.
Overall Satisfaction
The reviewers were extremely satisfied with the services provided by Premier Automotive. They felt that the shop went above and beyond to meet their needs and exceeded their expectations.
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