Where Quality Meets Affordability
Our Commitment to Our Customers
Shearer Chevrolet Buick GMC Cadillac has been a trusted name in the Burlington, VT area for over decades. We pride ourselves on offering exceptional customer service, a vast selection of new and pre-owned vehicles, and fair pricing.
Our Services
We offer a comprehensive range of services to meet all your automotive needs, including:
- Sales: Our friendly and knowledgeable sales team can help you find the perfect vehicle to meet your individual needs and budget.
- Finance & Leasing: Our experienced finance department can offer you competitive financing options and personalized lease terms.
- Service & Repair: Our skilled technicians provide top-notch service and repairs on all makes and models.
- Parts & Accessories: We have a vast selection of genuine GM parts and accessories to keep your vehicle in optimal condition.
Our Expertise
Our team of experts has extensive experience in:
- GM vehicles: We are experts in all things Chevrolet, Buick, GMC, and Cadillac, offering comprehensive knowledge of their features, performance, and maintenance needs.
- Financing options: We work with multiple lenders to secure competitive financing plans that fit your budget and credit score.
- Customer satisfaction: Your satisfaction is our top priority. We are committed to providing a seamless and enjoyable experience every step of the way.
Our Values
At Shearer Chevrolet Buick GMC Cadillac, we stand by the following values:
- Integrity: We conduct our business with honesty and transparency.
- Customer-focused approach: We prioritize your needs and provide personalized solutions.
- Community involvement: We believe in giving back to the community that has supported us.
- Exceptional service: We strive to exceed your expectations and provide a memorable experience.
Experience the Shearer Difference
When you choose Shearer Chevrolet Buick GMC Cadillac, you're choosing:
- A wide range of new and pre-owned vehicles to choose from
- Competitive financing options
- Excellent customer service and a focus on your needs
- Expertise in all things GM and beyond
- A commitment to your satisfaction and building lasting relationships
Contact us today to experience the Shearer Difference for yourself!
Sales Experience
Reviews suggest that some customers have had negative experiences with the sales department, citing deceitful practices and a lack of accountability. The sales team has been accused of taking advantage of customers, ignoring their concerns, and failing to provide satisfactory solutions.
Communication and Customer Service
Some customers have praised the dealership's communication and customer service, describing the staff as knowledgeable, friendly, and polite. However, others have reported poor communication, feeling pressured or ignored during their interactions.
Purchase Process and Pricing
The dealership's pricing and purchase process have been criticized by some customers, who feel that they were misled about the value of their vehicles or forced into unnecessary purchases. On the other hand, some customers have reported a smooth and efficient purchase process.
Staff and Service
Individual staff members, such as Dylan and Chris Cobb, have received positive reviews for their helpfulness and expertise. However, other staff members have been criticized for their lack of accountability and poor service.
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