Our Story
Elite Auto Experts is a family-owned and operated auto and collision repair facility in northwest Houston, serving the Cypress, Katy, and surrounding communities for over a decade. As your neighbors, friends, and family, we treat each and every customer who walks through our doors with the respect and care you deserve. At Elite Auto Experts, we pride ourselves on being your one-stop auto shop, offering a comprehensive menu of auto repair and maintenance services to keep your vehicle running smoothly and safely.
Our Standards
We understand that you have many choices when it comes to selecting an auto repair facility. That's why we're committed to exceeding your expectations every time you visit us. Whether you bring us your vehicle for standard maintenance, automotive repair, or collision services, we guarantee that our work will meet or exceed your expectations. We use only the highest quality materials and auto replacement parts from reputable dealers, and we pledge to make it right if we fail to achieve 100% customer satisfaction.
Our Services
At Elite Auto Experts, we offer a wide range of auto repair and maintenance services, including:
- Engine repair and electronic diagnostics
- Transmission fixes and repairs
- Suspension repair and oil changes
- Minor dent repair and full interior and exterior collision overhauls
- And much more!
Our People
We take pride in hiring the best of the best at Elite Auto Experts. Our technicians are highly skilled, experienced, and accredited, and they're also customer-focused, honest, and ethical. We only recommend the services your vehicle truly needs, and we're committed to forming long-standing relationships with our customers.
Community Involvement
Giving back to the community is an important part of our culture at Elite Auto Experts. We are deeply invested in the northwest Houston community and do our part to make it an even better place to live. Whether it's through supporting local charities or participating in community events, we're committed to giving back and making a positive impact.
Quality Work
We stand behind our work and offer an unlimited warranty on collision work, as well as a 3-year/36,000-mile nationwide warranty on mechanical repairs. We're committed to providing high-quality work and standing behind our services.
Reasonable Prices
We understand that budget is an important consideration for many of our customers. That's why we do our best to make our services as affordable as possible. We're committed to delivering excellent value and providing superior work at a competitive price.
Auto Repair Financing
At Elite Auto Experts, we believe that having a safe and functioning vehicle should be attainable for everyone. That's why we offer financing options to make it easier for you to get the auto repairs you need. We work with all insurance companies and have partnered with leading lenders to provide you with the financing options you need.
Contact Us
If you're in need of auto repair or maintenance services, don't hesitate to contact us. We're located at 17130 FM 529, Houston, TX 77095, and our phone number is (281) 717-6712. We're open Monday through Friday from 7:30am to 6:00pm, and we're committed to providing you with the highest level of service and care.
Exceptional Customer Service
Elite Auto Experts has consistently received outstanding reviews from their customers, praising the exceptional customer service they provide. The staff, including Juan, Eddie, Alex, and others, are described as friendly, helpful, and knowledgeable. They take the time to explain the work being done, provide estimates, and ensure that customers feel welcome and cared for.
Reliable and Trustworthy
Many reviewers have mentioned the reliability and trustworthiness of Elite Auto Experts. They are described as "family-owned, " which implies a sense of personal commitment to their customers. Reviewers have also mentioned that the team takes the time to inspect and maintain their vehicles, identifying potential issues and making recommendations for repair or maintenance.
Quick and Fair Pricing
Many reviewers have praised the quick service provided by Elite Auto Experts, stating that they were in and out quickly despite having complex repairs done. The pricing is also considered fair and reasonable, with one reviewer noting that the cost of $600.88 for a replacement part and labor was reasonable.
Lack of Discretion
The only negative comment mentioned is the oversight of a hood being left open, which could have potentially caused a serious accident. However, the review notes that the issue was quickly addressed and resolved, and the customer was offered a $100 discount card as an apology.
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