Our Story
At Import Auto Specialists, we're not just a repair shop - we're a family of car enthusiasts dedicated to providing top-notch service to our community. With over 25 years of experience serving San Diego, we've built a reputation for honesty, transparency, and exceptional craftsmanship. Our mission is to create a welcoming and trustworthy environment where our customers feel valued and supported.
Our Philosophy
Our heart is to put the customer first. We strive to treat our customers like family members, providing clear communication from intake to delivery. We believe in extensive and ongoing training for all of our technicians to stay on top of the latest trends, developments, and technologies. We're proud to be a certified NAPA AutoCare Center and AAA-approved repair center, ensuring that we meet high standards of auto repair and customer service excellence.
Our Services
At Import Auto Specialists, we offer a wide range of services to keep your vehicle running smoothly. From routine maintenance like oil changes and brake services to complex repairs involving transmissions, engines, and suspension systems, our ASE-Certified technicians are equipped to handle any issue. We also provide complimentary full-service vehicle inspections with every major service or repair. Our services include but are not limited to:
- Oil changes and maintenance
- Brake services and repairs
- Engine diagnostics and repairs
- Suspension and steering system repairs
- Electrical system diagnostics and repairs
- Transmission services and repairs
- Exhaust and muffler system repairs
- Air conditioning services and repairs
What Sets Us Apart
We're passionate about providing exceptional customer service and delivering craftsmanship-level work. Our team of experts is dedicated to staying up-to-date with the latest technologies and trends, ensuring that our customers receive the best possible care for their vehicles. We're proud to offer a 3-Year/36,000-Mile Nationwide NAPA AutoCare Peace of Mind Warranty on parts and labor, giving our customers peace of mind and protection.
Get in Touch
Ready to experience the Import Auto Specialists difference? Contact us today to schedule an appointment or learn more about our services.
Positive Reviews
Many customers had a positive experience with IAS, praising their professionalism, honesty, and attention to detail. Some mentioned that they felt comfortable recommending the shop to others and appreciated the thorough diagnostic reports provided. Many reviewers also appreciated the quick turnaround time for repairs and the affordable prices.
Negative Reviews
However, some customers had a negative experience with IAS. One reviewer claimed that the shop repaired issues they didn't know existed, charged high prices, and caused more problems with their vehicle. Another reviewer was unhappy with the quality of work, stating that they had to replace parts again due to improper installation. One reviewer even threatened to sue the shop due to the numerous issues they experienced.
Be the first to review Import Auto Specialists.
Write a Review
