Get & Keep Your Car 'Road Ready'
A Family-Owned Business Committed to Quality & Customer Service
At Orozco's Auto Service, we're a team of passionate professionals dedicated to providing exceptional auto repair and maintenance services to the Long Beach community and beyond. With a commitment to quality, honesty, and personalized customer care, we've become the trusted local shop for thousands of satisfied customers.
What Sets Us Apart?
Our approach to auto repair is different. We take the time to understand your unique needs and concerns. We genuinely care about your safety and the health of your vehicle.
- Family-owned and operated: We treat every customer like family, providing personalized attention and exceptional service.
- ASE-certified technicians: Our technicians are highly skilled and certified by the Automotive Service Excellence (ASE) program, ensuring you receive the highest quality repairs.
- Latest technology: We utilize state-of-the-art equipment and diagnostic tools to accurately diagnose and repair your vehicle.
- Competitive pricing: We offer fair and transparent pricing with no hidden fees or surprises.
- Transparent communication: We'll keep you updated throughout the process, explaining the issue, repair options, and estimated costs.
Our Comprehensive Services
From routine maintenance to complex repairs, our services cover everything you need to keep your vehicle running smoothly and reliably.
Here's what we offer
- Routine maintenance: Oil changes, tire rotations, filter changes, tune-ups, and more.
- General repairs: Brake repair, engine repair, transmission repair, electrical repairs, and more.
- Specialty services: European auto repair, hybrid repair, diesel repair, and fleet services.
- Additional services: Inspections, diagnostics, towing, and loaner cars.
Why Choose Orozco's Auto Service?
When you choose Orozco's Auto Service, you get:
- Peace of mind: We stand behind our work with comprehensive warranties and in-house financing options.
- Convenience: Easy online scheduling, night drop-off option, and shuttle service available.
- Trustworthiness: We are a certified TECHNET Professional Facility, RepairPal Facility, and a Carmax Approved Repair Shop.
Schedule Your FREE Appointment Today!
Don't wait until a problem arises. Take charge of your vehicle's health and schedule your FREE appointment today. We'll get you back on the road quickly and efficiently, with a focus on getting it right the first time.
Summary of Reviews
Positive Experiences
- Repair services: Radiator repair, fuel tank repair, and auto tow package repair were done efficiently and to the customers' satisfaction.
- Communication: Technicians and service advisors were knowledgeable, helpful, and kept customers informed throughout the repair process.
- Quality of service: Customers praised the quality of work, quick turnaround time, and fair pricing.
- Customer service: Staff were courteous, friendly, and accommodating.
Negative Experiences
- Poor communication: Customers experienced poor communication, lack of updates, and unmet expectations.
- Disorganization: One customer's project was delayed by six weeks, and another customer's repair was not done correctly.
- Misdiagnosis: One customer was given a wrong diagnosis, and another customer's tank was not properly cleaned and painted.
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