At Crawford's Auto Center, Inc., we pride ourselves on being a family-run business for over 75 years, dedicated to providing top-notch collision and mechanical repairs, 24-hour towing, and PA state inspection services to the Downingtown, PA area. As an independent, third-generation auto repair center, we prioritize consumer protection, ensuring that our customers receive the highest level of service and care.
Our commitment to excellence is reflected in our use of only OEM (Original Equipment Manufacturer) parts and manufacturers' repair guidelines, eliminating third-party payers from the repair process. This allows us to focus on providing personalized attention to each customer, treating them as we would like to be treated.
Our Services
We offer a comprehensive range of services designed to cater to all your auto needs. Our collision repair services include full-body collision repair on most makes and models, from frame straightening to final detailing. Our certified technicians are trained to provide high-quality repairs that meet the highest industry standards.
In addition to collision repair, we also provide mechanical repair services, including routine maintenance, diagnostics, and repairs. Our 24-hour towing service ensures that you're never stranded, and our PA state inspection services guarantee that your vehicle is running smoothly and safely.
What Sets Us Apart
What sets us apart from other auto repair facilities is our commitment to consumer protection, our use of OEM parts and manufacturers' repair guidelines, and our elimination of third-party payers from the repair process. We're available 24/7, with a live Crawford's Auto Center employee answering your phone calls. We accept all insurances and offer a lifetime guarantee on our body shop work.
At Crawford's Auto Center, Inc., we're dedicated to providing exceptional service, quality workmanship, and a hassle-free experience that exceeds your expectations.
Positive Experiences
Many reviewers had exceptional experiences with Crawford's, praising their professionalism, thoroughness, and excellent communication. They appreciated the family-owned and operated shop's personalized service, making them feel like family. The reviewers were satisfied with the repair work, tow service, and even the advice provided on dealing with insurance companies.
Negative Experiences
On the other hand, several reviewers had negative experiences with Crawford's, criticizing their unhelpful and rude staff, particularly Barb. Some reviewers felt they were taken advantage of, with exorbitant prices and questionable business practices. Others were dissatisfied with the lack of help provided in times of need, including refusal to work on certain vehicle brands or provide recommendations.
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