Business Details
50+ Years
experience
Emergency
services
Your Trusted Auto Repair Partner in Downingtown, PA
Crawford's Auto Center has served the Downingtown, PA community for over 75 years as a family-owned business specializing in collision repair, mechanical services, and 24-hour towing. Our third-generation team prioritizes consumer protection, using only OEM parts and manufacturer guidelines to restore vehicles to pre-accident condition. We operate independently of insurance companies, advocating for customer rights while offering PA state inspections and emergency roadside assistance.With certified technicians and a lifetime guarantee on bodywork, we combine technical expertise with personalized service. Our commitment to transparency includes eliminating third-party payers from repair processes and providing diminished value assessments. Available 24/7 with live staff, we handle all makes/models and maintain certifications through Akzo Nobel and Honda/Acura partnerships. Over decades, we've built trust through consistent service standards and community reputation.
Services
Collision Repair
Mechanical Repair
24-Hour Towing
PA State Inspection
OEM Parts Replacement
Details
- Year established: 1948
Highlights and features
- Family-run business for over 75 years with generational expertise
- Uses only OEM parts and manufacturer repair guidelines
- Available 24/7 with live staff for emergency assistance
- Eliminates third-party insurance interference in repairs
- Certified technicians with lifetime guarantee on bodywork
Associations and certifications
- ISO 9001
- Certified Honda/Acura Collision Repair Facility
- Certified Body Shop Technicians
- Certified Akzo Nobel Technicians
What people say
Fantastic customer service
Timely repairs
Insurance claim assistance
Clean vehicle return
Knowledgeable staff
Services
Collision Repair
Specialized auto body collision repair for domestic and foreign vehicles using OEM parts and manufacturer guidelines. Our certified technicians perform frame straightening, unibody repairs, and refinishing to restore vehicles to pre-accident condition while protecting consumer rights.
Mechanical Repair
Comprehensive mechanical services for all makes/models including state inspections, emissions testing, brake replacement, and engine diagnostics. Our PA-licensed technicians perform oil changes, suspension work, and pre-trip safety checks with focus on preventative maintenance.
24-Hour Towing
24/7 towing services for automobiles, trucks, and motorcycles in central Chester County. We offer flatbed transport, wheel lift towing, and emergency roadside assistance including lockout support and jump starts with direct customer communication through live staff.
PA State Inspection
Certified Pennsylvania safety and emissions inspections for all vehicles 1975 and newer. Our technicians perform comprehensive checks of brakes, lighting systems, and OBD diagnostics while providing transparent pricing and repair guidance for failed components.
OEM Parts Replacement
Exclusive use of Original Equipment Manufacturer parts for all repairs to maintain vehicle integrity. We follow manufacturer repair guidelines for proper installation of factory components, ensuring warranty compliance and long-term reliability for domestic and imported vehicles.
Questions
Do I need multiple estimates for collision repair?
No, Pennsylvania law allows you to choose your repair facility. We handle insurance claims directly without requiring multiple estimates.
Are your technicians certified?
Yes, we employ Certified Body Shop Technicians and Akzo Nobel-certified painters with specialized training in modern repair methods.
Do you offer rental car assistance?
Yes, we coordinate with local rental agencies and provide vehicle storage during repair processes.
What areas do you service?
We primarily serve Chester County, PA including Downingtown, West Chester, and surrounding communities.
Do you work with insurance companies?
Yes, we collaborate with all major insurers while prioritizing customer interests over third-party payers.
What warranties do you offer?
We provide a lifetime guarantee on all body shop workmanship and OEM parts replacements.
