We specialize in people, not just cars.
Who We Are
At Southgate Auto Center, we pride ourselves on being a family-owned and operated business that has been serving the Downriver area for years. Our team of highly skilled and certified technicians use the latest technology and equipment to provide top-notch service to our customers. We understand that your vehicle is a major investment, and we treat each car as if it were our own.
Our Services
At Southgate Auto Center, we offer a wide range of services to keep your vehicle running smoothly and safely. From routine oil changes and tire rotations to more complex repairs and maintenance, we have the expertise and equipment to get the job done right. Our services include:
- Oil Changes: Regular oil changes are essential for keeping your engine running smoothly and extending the life of your vehicle.
- Tire Replacement: Whether you need a new set of tires or just a simple rotation, we've got you covered.
- Brake Repair: Our team of experts can diagnose and repair any issues with your brakes, ensuring your safety on the road.
- Suspension Repair: From shocks to struts, we can repair or replace any suspension components to get your vehicle running smoothly again.
- Air Conditioning: Stay cool and comfortable with our air conditioning services, including repairs and replacements.
- Fuel System Services: We can diagnose and repair any issues with your fuel system, ensuring your vehicle runs efficiently and effectively.
- Coolant System Services: Regular maintenance of your coolant system can prevent costly repairs down the line.
- Fleet Maintenance: We offer a range of maintenance services designed specifically for fleets, including oil changes, tire rotations, and more.
- Axle, CV Joint & Driveshaft Repair: Our team of experts can diagnose and repair any issues with your vehicle's axles, CV joints, and driveshafts.
Why Choose Us
At Southgate Auto Center, we pride ourselves on our commitment to customer service and our team of highly skilled and certified technicians. We understand that choosing the right auto repair shop can be overwhelming, which is why we strive to provide an exceptional experience for every customer who walks through our door. We offer:
- 24/7 Emergency Towing
- Schedule Appointment Online
- Free Shuttle Service
- Free Towing With Major Repairs
- Competitive Pricing
- ASE-Certified Technicians
- State-of-the-Art Facilities
- Friendly and Knowledgeable Staff
Meet Our Team
Our team of experts includes:
- Sam McClain, ASE-Certified Technician, 15 Years Experience
- Alan Smith, ASE-Certified Technician, 18 Years Experience
- Patrick Pool, ASE-Certified Technician, 15 Years Experience
- Mark Johnson, ASE-Certified Technician, 15 Years Experience
Hours
We are open 6 days a week, Monday to Saturday, and our hours are as follows:
Monday: 8:00 am - 6:00 pm
Tuesday: 8:00 am - 6:00 pm
Wednesday: 8:00 am - 6:00 pm
Thursday: 8:00 am - 6:00 pm
Friday: 8:00 am - 6:00 pm
Saturday: 8:00 am - 12:00 pm
Sunday: Closed
Contact Us
If you have any questions or would like to schedule an appointment, please don't hesitate to contact us. We look forward to serving you.
Overall Satisfaction
The majority of the reviews are extremely positive, praising the excellent service and professionalism of the staff at Southgate Auto Center. Customers have reported that the technicians are knowledgeable, friendly, and efficient, and that they kept them informed throughout the repair process.
Customer Ratings
All but one of the reviews have a 5-star rating, with only one review giving a 1-star rating due to a disappointing experience with wait time and unprofessional staff.
Repair Services
Many of the reviewers have praised the center for their quick and efficient repair services, including having their vehicles fixed quickly and being kept informed throughout the process. Some reviewers have also mentioned that the center has gone above and beyond to ensure their vehicles were properly fixed and maintained.
Ricky and Jerry
Several reviewers have mentioned specific technicians, Ricky and Jerry, who they praised for their excellent customer service, knowledge, and professionalism. Ricky was particularly praised for his patience and persistence in dealing with a customer's insurance company.
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