Business Details
50+ Years
experience
Your Trusted Ford Dealership in Agawam, MA
Sarat Ford has been serving automotive needs in Agawam, MA since 1929, establishing itself as a trusted Ford dealership with over nine decades of experience. Our family-owned business combines generational expertise with modern automotive solutions, offering a comprehensive range of new Ford vehicles, certified pre-owned models, and quality used cars. Our service department features factory-trained technicians equipped to handle maintenance and repairs using genuine Ford parts, ensuring optimal vehicle performance.We maintain a $1,000,000 parts inventory and operate a 24-bay service center with extended evening hours for customer convenience. Our commitment to customer satisfaction is demonstrated through competitive pricing, transparent service practices, and personalized attention to every client's needs. As a locally rooted business, we prioritize community relationships while maintaining national brand standards for quality and service excellence.
Services
New Ford Vehicles
Used Car Sales
Auto Repair
Parts Department
EV Sales
Vehicle Maintenance
Tire Services
Brake Repair
Commercial Vehicle Sales
FordPass Rewards Program
Details
- Year established: 1929
Highlights and features
- Family-owned operation with 90+ years of automotive expertise
- Comprehensive one-stop shop for sales, service, and parts
- Factory-trained technicians with Ford-specific diagnostic tools
- Extensive $1,000,000 parts inventory for immediate repairs
- Competitive pricing with transparent service practices
What people say
Knowledgeable sales team
Competitive pricing
Quality service
Extensive inventory
Professional staff
Services
New Ford Vehicles
Sarat Ford offers the complete lineup of new Ford vehicles including F-Series trucks, SUVs, electric vehicles, and performance models. Our inventory features the latest 2025 Ford Bronco, Mustang Mach-E, and F-150 Lightning models with factory warranties and financing options. Sales consultants help customers find the perfect vehicle matching their lifestyle and budget.
Used Car Sales
Our pre-owned inventory includes certified Ford models and multi-brand vehicles with detailed inspection reports. We offer one-owner vehicles, low-mileage options, and budget-friendly models under $25k with transparent pricing and trade-in valuation tools.
Auto Repair
Factory-trained technicians provide comprehensive repair services using genuine Ford parts. Our 24-bay service center handles brake repairs, oil changes, tire rotations, and complex diagnostics with 29-minute lube services and extended evening hours available.
Parts Department
We maintain a $1,000,000 inventory of genuine Ford parts for immediate repairs and customer purchases. Our parts advisors help locate specific components while offering installation services for purchased items.
EV Sales & Service
Specialized EV experts assist with electric vehicle sales including Ford F-150 Lightning and Mustang Mach-E models. Our service department provides charging solutions, battery diagnostics, and specialized maintenance for electric vehicles.
People
Jack Sarat
Dealer Principal
Third-generation automotive professional with 40+ years in dealership operations, maintaining family legacy of customer-focused service since 1929.
Jeff Sarat
Sales Manager
Experienced automotive sales leader with 25+ years guiding customers through vehicle selection and financing options at Sarat Ford.
John Gentile
Service Manager
Certified service professional managing 24-bay facility with expertise in Ford vehicle diagnostics and repair procedures.
Mike Crawley
Parts Manager
Parts distribution specialist overseeing $1M inventory with 20+ years ensuring availability of genuine Ford components.
Rick Daigneault
Commercial Truck Manager
Fleet sales expert specializing in commercial vehicle solutions including work trucks and commercial fleet maintenance programs.
Questions
What new Ford models are currently available?
We have the complete 2025 Ford lineup including Bronco, Mustang Mach-E, F-150 Lightning, and Explorer models in stock.
Do you offer EV charging station installation?
Our service department provides EV charging solutions and can install home charging stations for Ford electric vehicle owners.
What service specials are available this month?
Current offers include 29-minute oil changes, brake service discounts, and FordPass Rewards points on parts purchases.
Can I schedule service online?
Yes, our website allows 24/7 service scheduling with real-time technician availability for all vehicle maintenance needs.
Do you have a vehicle pickup/drop-off service?
We offer complimentary local vehicle pickup and delivery with service appointments for customer convenience.
What financing options are available?
We provide Ford Credit financing, lease options, and special programs for military personnel and college graduates.
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