Based in the heart of Tucson, Falconworks stands as a trusted independent Land Rover and British car specialist, serving the community since 1990. We believe in offering intelligent auto repair that combines exceptional expertise, genuine care, and unparalleled value for money.
Committed Expertise and Experience
Our team of highly skilled mechanics boasts decades of combined experience in all aspects of Land Rover and other British car repair. We are equipped with the latest technology and industry knowledge to handle everything from routine maintenance to complex repairs and restoration projects.
Tailored Solutions for Every Customer
We understand that every vehicle is different, and every owner has unique needs. We take the time to listen to your concerns, diagnose the issue accurately, and provide customized solutions tailored to your individual situation.
Honesty and Transparency
At Falconworks, we prioritize transparency and ethical practices. Our mechanics are incentivized by providing top-notch service, not by pushing expensive repairs. We provide clear and detailed estimates before any work is started and stick to them. This ensures that you are always in control of the cost and scope of the repairs.
Expert Service Across Models and Generations
Our expertise extends across all Land Rover and British car models, including:
- Sport & Range Rover: Comprehensive service for all generations, including the latest models.
- Discovery & LR series: From the classic Defender to the latest Range Rover Sport.
- Vintage & Classic: We expertly restore and repair vintage and collector cars of all makes and models.
Advanced Technology and Facilities
Falconworks invests in cutting-edge diagnostic tools and equipment to ensure the highest quality repairs. Our facility is equipped with a modern shop and a dedicated machine shop, allowing us to tackle any challenge efficiently and effectively.
Overview of Falconworks Reviews
Positive Experiences
Many reviewers praise Falconworks for their exceptional service, highly knowledgeable staff, and commitment to quality. The shop's owner, Allen, is often mentioned as being approachable, honest, and passionate about his work. Reviewers appreciate the warm and welcoming atmosphere, with the receptionist, Lilly, being particularly mentioned for her friendly demeanor.
Common Praise Points
- Highly knowledgeable and experienced staff
- Honest and transparent pricing
- Friendly and welcoming atmosphere
- Commitment to quality service
Negative Experiences
Some reviewers express dissatisfaction with Falconworks, citing slow service, high prices, and a lack of care from the owner. A few reviewers mention that the shop is disorganized, with appointments being lost or forgotten.
Common Complaints
- Slow service
- High prices
- Lack of care from the owner
- Disorganization and lost appointments
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