Trust us to take care of you and your vehicle!
At JJ's Auto Care, we're not just an auto repair shop - we're a family-owned and operated business dedicated to providing top-notch service to the Jacksonville community. Since 1991, we've been proudly serving our neighbors with honesty, integrity, and a commitment to excellence. Our state-of-the-art facility is equipped with the latest technology, and our team of highly trained professionals is dedicated to providing exceptional service to our customers.
Our Mission
Our mission is simple: to provide the best possible service to our customers, while building long-lasting relationships and earning their trust. We believe in being honest, transparent, and fair in all our dealings. We don't just fix cars - we take care of people. Whether you need routine maintenance, repair services, or a specific problem solved, you can count on us to get the job done right the first time.
Our Services
At JJ's Auto Care, we offer a wide range of services to meet your auto repair needs. From general auto repair to factory scheduled maintenance, timing belt repair, air conditioning repair, and more, we've got you covered. We also specialize in electric vehicle repair, brake repair, and Honda and Toyota repair. Our team is dedicated to providing the highest level of service, using only the best parts and materials, and ensuring that your vehicle is running safely and efficiently.
Our Promise
At JJ's Auto Care, we're committed to excellence in everything we do. We promise to provide you with honest, reliable, and affordable service. We'll never try to sell you something you don't need, and we'll always explain what's going on with your vehicle in a way that makes sense to you. We're proud to offer a 2-year or 24,000-mile warranty on all our repairs, and we're confident that you'll be satisfied with the work we do.
Why Choose Us
So why choose JJ's Auto Care? For starters, we're a family-owned and operated business that's been around since 1991. We're not a big chain or franchise - we're a local business that cares about our community. We're also proud to be a PartsPlus Car Care Center, which means we offer a nationwide warranty on all our repairs. And, we're committed to providing exceptional service, every time. So whether you need a routine oil change or a complex repair, we're the team you can trust.
Exceptional Customer Service: JJ's auto repair shop has received overwhelmingly positive reviews from multiple customers. All reviews praise the exceptional customer service, transparency, and honesty of the staff, particularly Charles and Ralph. Customers appreciate the way the shop keeps them informed throughout the repair process, goes above and beyond to solve issues, and takes the time to explain the work done.
Inconsistencies and Missteps: However, there are some reviews that mention inconsistencies and missteps. One customer, Scott S., had issues with the quality of work and felt that the shop did not properly fix the problem. Another customer, Rebekah R., had a similar experience and felt that the shop overcharged and did not provide good service.
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