Business Details
34 Years
experience
Trusted Auto Repair & Maintenance Services in Westminster, CO
Lake Arbor Automotive & Truck has been serving the Denver community since 1992, evolving from a small emissions clinic into a state-of-the-art facility offering comprehensive auto repair and maintenance services. Our commitment to ethical practices and customer education has earned us multiple awards, including the BBB Torch Award for Marketplace Trust and the Bill Daniels Ethics in Business Award. With five ASE-certified Master Technicians and a team dedicated to transparency, we prioritize educating customers about their vehicle needs while delivering reliable repairs. Our services span all makes and models, from routine oil changes to complex transmission diagnostics, ensuring vehicles receive expert care. Located in Westminster, Colorado, we maintain a family-like atmosphere where customers feel valued beyond their initial visit.Our Triple-A approval and membership in the Automotive Service Association underscore our industry credibility. We guarantee all work performed and offer free estimates, emphasizing our policy of doing the right thing for every customer. Through decades of service, we've built relationships based on trust, technical expertise, and a genuine passion for automotive excellence. Our facility includes dedicated training spaces for technicians, ensuring our team stays current with evolving automotive technology. This combination of technical skill, ethical standards, and community focus defines our approach to automotive care.
Services
Auto Repair
AC Repair
Brake Services
Transmission Repair
Oil Change
Emissions Testing
Fleet Services
Scheduled Maintenance
Electrical System Repair
Diesel Repair
Details
- Year established: 1992
Highlights and features
- 30 years of continuous service to the Denver community with proven expertise
- Five ASE-certified Master Technicians on staff for specialized diagnostics
- Free vehicle inspections and written estimates before any repair work
- Comprehensive customer education about vehicle maintenance needs
- Award-winning ethical business practices recognized by BBB and industry organizations
Associations and certifications
- Better Business Bureau Torch Award
- ASE Blue Seal of Excellence
- Triple-A Approved Repair Shop
- Automotive Service Association (ASA) member
Services
Auto Repair
Our comprehensive auto repair services address all vehicle systems including engines, transmissions, and electrical components. ASE-certified technicians use advanced diagnostic tools to identify issues and perform precise repairs. We specialize in both foreign and domestic vehicles, ensuring proper functionality through quality parts and workmanship. Regular maintenance prevents costly breakdowns while extending vehicle lifespan.
AC Repair
We restore vehicle cooling systems through complete diagnostics and component replacement. Services include refrigerant recharging, compressor repairs, and cabin filter replacements. Our technicians handle R12 to R134a conversions while optimizing airflow efficiency. Annual maintenance prevents summer breakdowns and maintains comfortable cabin temperatures during Colorado's hot seasons.
Brake Services
Critical brake system inspections identify wear patterns and safety concerns. We replace pads, shoes, and rotors while servicing hydraulic components. Technicians address pulsation issues and fluid leaks to maintain stopping power. Regular brake maintenance prevents metal-to-metal contact that causes expensive rotor damage and ensures road safety compliance.
Transmission Repair
Our experts handle automatic, manual, and 4WD transmission systems with electronic diagnostics. Services range from fluid exchanges to complete rebuilds using remanufactured components. We repair valve bodies and solenoids while performing precision machining on worn parts. Regular maintenance extends transmission longevity and prevents catastrophic failures.
Oil Change
Scheduled oil changes use manufacturer-approved lubricants for optimal engine performance. Technicians perform complete oil, lube, and filter services while inspecting vehicles for emerging issues. Service intervals consider driving conditions and oil type to maximize engine protection. Regular maintenance prevents sludge buildup and extends engine lifespan through proper lubrication.
People
Dana TePoel
Owner / Operator
30+ years automotive experience, Advanced Level Master Technician in Gasoline/Diesel, Automotive Management Institute Accredited Manager, Colorado Automobile Service Association secretary/treasurer, developed company's 'Do the Right Thing' ethos.
Gary Kingsbury
Service Adviser
Senior service advisor shaping company's customer service vision, prioritizes ethical solutions over cost savings, instrumental in implementing core values that earned multiple BBB awards and industry recognition for customer satisfaction.
Troy Payne
Service Adviser
Colorado native with 40+ years automotive experience, combines technical expertise with customer communication skills, former journalism student who values transparent decision-making, active in community automotive education initiatives.
Adam Wells
Customer Service Adviser
23+ years automotive experience, specializes in steering/suspension/alignment diagnostics, explains technical issues clearly to customers, combines technical knowledge with passion for helping vehicle owners make informed repair decisions.
Ema Gutierrez
Customer Service Representative
Team member since 2013, known for exceptional customer greeting and recall abilities, manages administrative functions while maintaining friendly front-line presence, contributes to welcoming atmosphere that makes customers feel valued.
Questions
What services does Lake Arbor Automotive offer?
We provide complete auto repair and maintenance for all makes/models including brakes, transmissions, AC systems, oil changes, emissions testing, and fleet services. Our ASE-certified technicians handle both foreign and domestic vehicles.
Are your technicians certified?
Yes, we have five ASE-certified Master Technicians with expertise in gasoline and diesel systems. Our team maintains current training through dedicated in-house training facilities and industry certifications.
Do you offer warranties on repairs?
We guarantee all our work. If warranty-covered repairs are needed, we'll coordinate free service through authorized dealers while maintaining our 'Do the Right Thing' policy of no unnecessary repairs.
How do you handle customer concerns?
We prioritize transparent communication and education. Service advisors explain repair needs clearly, provide free estimates, and never pressure customers. Our BBB Torch Award-winning approach focuses on long-term trust over short-term gains.
What makes you different from other shops?
30 years of local service, ethical 'Do the Right Thing' policy, in-house training facilities, and multiple industry awards. We emphasize customer education and employ more ASE-certified technicians than most Colorado shops.
Do you service both foreign and domestic vehicles?
Yes, our technicians work on all makes and models including import vehicles. We have specialists with expertise in Honda, Acura, Subaru, and VW Beetle repairs, plus diesel emissions certification.
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