Transforming the Car-Buying Experience, One Customer at a Time.
At Mac Haik Ford, we pride ourselves on being a premier Ford dealership in Houston, Texas. Our mission is to provide an exceptional car-buying experience, backed by superior customer service, top-notch financing options, and expert maintenance and repair services. Our dedicated team is committed to helping you find the perfect Ford vehicle that meets your unique needs and lifestyle.
OurHistory
With a long history of serving the Houston, Cypress, and Sugar Land communities, we have built a reputation for integrity, transparency, and trust. Our dealerships have been family-owned and operated for generations, and we take pride in our commitment to excellence in every aspect of our business. From sales to service, we strive to exceed your expectations and make your experience with us truly exceptional.
Our Services
At Mac Haik Ford, we offer a wide range of services designed to make your car-buying and ownership experience as seamless as possible. Our services include:
- New and used car sales: We have an extensive inventory of new and pre-owned Ford vehicles, including sedans, SUVs, trucks, and vans.
- Financing and leasing: Our finance center offers customized financing options, competitive rates, and flexible lease terms to fit your budget and lifestyle.
- Service and maintenance: Our state-of-the-art service center is staffed by certified technicians who use only genuine Ford parts and accessories to ensure your vehicle is running at its best.
- Parts and accessories: We offer a fully stocked inventory of authentic Ford parts and accessories, available for purchase online or in-store.
Our Commitment
At Mac Haik Ford, we are dedicated to building long-term relationships with our customers. We believe in treating every customer like family, and we strive to provide an exceptional experience that exceeds your expectations. Whether you're purchasing a new vehicle, scheduling a service appointment, or simply have a question, we are always here to help.
Why Choose Us
Choosing Mac Haik Ford means choosing a dealership that truly cares about you and your vehicle. Our commitment to excellence, our extensive inventory, and our superior customer service set us apart from the competition. We invite you to experience the Mac Haik Ford difference for yourself.
Issues with Order System
Many reviewers have mentioned issues with the order system at MacHaik Ford, stating that the dealership is understaffed and unable to process orders efficiently. Some have had to go to other dealerships to complete their transactions.
Poor Customer Service
Several reviewers have reported poor customer service, including unhelpful salespeople and a lack of responsiveness to customer concerns. Some have mentioned being treated rudely or being passed around to different people.
Quality of Work
Some reviewers have expressed dissatisfaction with the quality of work performed at the service department, including delayed repairs and incomplete work. One reviewer reported that their truck was still in the shop after three months.
False Promises
A few reviewers have mentioned being promised certain things by the dealership, such as rental cars or expedited repairs, only to have those promises broken. This has caused frustration and disappointment.
Good Experiences
Despite the many negative reviews, a few reviewers have had positive experiences at MacHaik Ford. They have praised the helpfulness of certain employees, the transparency of the sales process, and the quality of their vehicles.
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