Trust us to keep you moving, for life.
At Pro Alignment and Walls Auto Repair, we're proud to be celebrating over 23 years of serving the Hampton, VA community. Our commitment to excellence in tire sales and auto repair has made us the go-to destination for car owners in Hampton, Langley AFB, Newport News, York County, Norfolk, and Virginia Beach.
Our Story
Our journey began in 1998, when Harold Walls, a seasoned mechanic with a passion for teaching, opened the doors to Walls Auto Repair. With a mission to provide top-notch service and quality workmanship, Harold built a reputation as the Master Alignment Technician. Over the years, we've expanded our services to include oil, lube, and filter changes, brake repairs, and alignments, making us a one-stop-shop for all your automotive needs.
Our Services
At Pro Alignment and Walls Auto Repair, we understand that getting your car fixed or buying new tires can be overwhelming. That's why we're dedicated to making your experience with us as smooth and stress-free as possible. Our expert technicians work together to provide a comprehensive range of services, including:
- Tire sales and installation from top brands like Bridgestone, Firestone, Cooper, Continental, Michelin, BFGoodrich, Falken, Hankook, and Goodyear
- Wheel alignments using the latest Hunter equipment
- Brake repairs and rotor replacements
- A/C repairs and maintenance
- Oil, lube, and filter changes
- Vehicle inspections and maintenance
Our Promise
At Pro Alignment and Walls Auto Repair, we promise to treat you like family. Our commitment to quality, cleanliness, and customer satisfaction is unwavering. We're proud to be a trusted name in the community, and we strive to build long-term relationships with our customers. Whether you need a quick oil change or a major repair, we'll always provide you with honest estimates, fair prices, and exceptional service.
Our Team
Our team of expert technicians is dedicated to providing you with the best possible service. With years of combined experience, our technicians have the skills and knowledge to diagnose and repair any issue with your vehicle. Meet our team and learn more about their specialties on our staff page.
Overall Experience
The reviews for Walls Autoworks are mixed, with some customers having positive experiences and others feeling disappointed or unhappy with the service they received.
Positive Comments
Some reviewers praised the exceptional service they received, with technicians diagnosing and repairing issues effectively and efficiently. They also appreciated the honesty and professionalism of the staff, with one reviewer noting that the mechanic alerted them to potential issues before they became major problems.
Negative Comments
On the other hand, some reviewers had negative experiences at Walls Autoworks. One reviewer felt that the shop did not test drive their vehicle after repairs, leading to a further issue with their wheel bearings. Another reviewer was unhappy with the delayed diagnosis and repair of their AC, and felt that the shop did not handle their concerns respectfully. A few reviewers also expressed frustration with the quality of work, with one reviewer having to have additional repairs done after initial work was not done correctly.
Additional Issues
Some reviewers also mentioned issues with communication and customer service, including delayed responses and a lack of transparency about the work being done. One reviewer felt that the shop did not handle their concerns in a professional manner, leading to a negative experience.
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