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More Than Just Tires: Your Complete Automotive Care Solution
William Wells Tire & Auto has been a trusted name in Starkville, MS for over 25 years, providing honest and reliable automotive care and exceptional customer service. From routine maintenance to comprehensive repairs and tire sales, we have the expertise and technology to keep you on the road.
What Sets Us Apart?
Our dedicated team of ASE-certified technicians are highly skilled and experienced, equipped to handle all your automotive needs. We prioritize clear communication and transparency, ensuring you understand every step of the process.
General Repairs & Maintenance
- Oil changes and lubrication
- Brake repairs and replacements
- Tire rotation and balancing
- Battery diagnosis and replacement
- Tune-ups and engine diagnostics
Specialized Services
- Alignment and balancing
- Air conditioning and heating repair
- Electrical system repair
- Transmission repair and replacement
- Catalytic converter and exhaust system repair
Comprehensive Tire Services
- Wide selection of consumer, commercial, farm, industrial, and OTR tires
- Tire repair and replacement
- Computerized wheel balancing and alignment
- Tire rotation and balancing
Additional Benefits
- 24/7 Towing and Roadside Assistance: Get the peace of mind knowing we can assist you in any situation.
- Competitive Pricing and Daily Specials: We offer unbeatable value and regularly update our specials section.
- Friendly and Professional Service: Our welcoming staff is dedicated to providing exceptional customer service every time.
Experience Reliable Automotive Care Today
William Wells Tire & Auto is committed to exceeding your expectations on every visit. Schedule an appointment online or call us today at (662) 324-1006 to experience the difference. We look forward to serving you!
Overall Impression
The reviews for William Wells Tire and Auto are mixed, with a majority of them being highly positive. The negative reviews, however, are particularly vocal in their criticisms.
Positive Comments
The majority of reviewers praised William Wells for their excellent service, communication, and workmanship. They appreciated the shop's professionalism, friendliness, and willingness to go above and beyond to help customers.
Negative Comments
On the other hand, several reviewers expressed their frustration and disappointment with the shop's practices. They accused William Wells of overcharging, lying about the work done, and taking advantage of students and vehicle owners.
Details of the Reviews
Many reviewers appreciated the shop's ability to diagnose and repair problems quickly, with some even receiving same-day service. They praised the staff's friendliness, communication, and willingness to explain the work being done. Some reviewers also appreciated the shop's use of technology, such as cameras, to capture footage of vehicle usage.
However, several reviewers had a negative experience with William Wells. They claimed that the shop overcharged them for services, including towing and labor costs. Some reviewers even reported having to return to the shop multiple times to have issues resolved.
Specific Issues
One reviewer reported being towed by William Wells and accused the shop of preying on local college students. Another reviewer claimed that the shop charged them triple the actual cost of parts.
Conclusion
In conclusion, William Wells Tire and Auto has a mixed reputation, with a majority of positive reviews praising the shop's service and workmanship. However, several reviewers have had negative experiences with the shop, accusing them of overcharging and dishonest practices.
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